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Human Resources Operations Manager

ZipRecruiter, New York, New York, us, 10261

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Job DescriptionJob DescriptionSalary: $90,000 - $105,000 plus annual discretionary incentive bonus

About Nardello & Co.

Ranked as the pre-eminent US investigative firm by

Chambers & Partners , Nardello & Co. is a global leader in complex investigations. Our experienced professionals support clients across civil and white-collar criminal litigation, arbitration, due diligence, anti-corruption and fraud investigations, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships, and compliance consulting.

Our clients include top law firms, financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals, governments, NGOs, sports organizations, and academic institutions. With offices in New York, London, Washington, DC, Los Angeles, Hong Kong, Dubai, and Singapore, our team comprises former federal prosecutors, international lawyers, law enforcement and intelligence professionals, forensic experts, and analysts.

Position Overview

Reporting to the Chief People Officer, the HR Operations Manager will play a critical role in supporting and maintaining operational processes related to the employee lifecycle. Reporting to the Chief People Officer and collaborating closely with finance and operations teams, this role ensures smooth HR operations and compliance across the firms global footprint.

Key Responsibilities

Employee Lifecycle Management

Prepare and distribute offer letters and onboarding documentation

Coordinate background checks with third-party providers

Ensure seamless onboarding, including systems and benefits setup

Support offboarding processes, including termination documentation and equipment collection

HR Operations & Compliance

Manage all aspects of the HRIS including maintaining accurate employee records

Assist with benefits selection, cost analysis and open enrollment

Administer payroll and liaise with PEO and other outside vendors for benefits and compliance

Coordinate 401(k) enrollment and assist with benefits inquiries

Track visa and immigration documentation and ensure compliance

Manage global harassment prevention training

Oversee US HR legal posting requirements

Support global HR policy handbook updates and acknowledgements

Culture & Engagement

Support initiatives to enhance company culture and employee experience

Assist with employee surveys and engagement activities

Track retention and performance metrics; prepare leadership summaries

People Analytics & Reporting

Collect and report HR metrics (e.g., turnover, retention, engagement)

Prepare dashboards and reports for leadership decision-making

Support year-end compensation reporting

Skills & Experience

Minimum of 7 years of HR operations experience in a global corporate environment; professional services

Minimum of 3 years of experience in payroll and benefits administration

Strong quantitative reasoning skills

Proficiency in MS Office, strong Excel (functions and formulas) and PowerPoint

Ability to proactively manage responsibilities and deadlines

Strong attention to detail and organizational skills

Ability to collaborate across domestic and international teams

Excellent verbal and written communication skills

CRM experience, such as Salesforce, a plus

Nardello & Co. offers a competitive compensation and benefits package.

We are an Equal Opportunity Employer