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The Panther Group

Payment Operations Analyst

The Panther Group, Boston, Massachusetts, us, 02298

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Overview Position Description:

Are you passionate about delivering accurate, timely, and compliant payment operations? Do you enjoy optimizing financial processes and improving the customer experience? Were looking for a Payment Operations Analyst to support day-to-day accounts payable activities within a leading university’s finance department.Youll play a key role in Invoice-to-Payment and Time & Expense (T&E) workflowsensuring smooth payment processing, strong compliance, and data-driven decision-making. Youre someone who thrives in operational detail, takes ownership of outcomes, and has a natural drive for efficiency and service excellence.

Key Responsibilities

Process all non-payroll payment requests and vendor invoices with accuracy and timeliness

Monitor and manage vendor payments according to policy, agreements, and budget

Coordinate with departments to resolve purchase order or invoice issues and identify training gaps

Communicate and enforce Procure-to-Pay (P2P) policy across departments

Manage supplier onboarding, maintenance, and offboarding, including Amex BIP program support

Handle billing uploads for preferred suppliers and resolve any payment discrepancies

Assist with year-end closing processes, including payment accruals

Act as a liaison between the P2P team and internal/external stakeholders

Support internal/external audit requests as needed

Provide training to university staff on financial systems related to procurement and payables

Gather and analyze financial data to generate reports and support decision-making

Contribute to process improvements, automation initiatives, and cost-saving strategies

Qualifications Education/Experience:

5 years of relevant experienceOR Bachelors degree 2 years experienceOR MBA/MS in a related field

Technical Skills:

Hands-on experience with Invoice-to-Payment and T&E workflowsFamiliar with vendor onboarding, 2-/3-way matching, and corporate card programsKnowledge of ACH, wire transfers, and foreign currency paymentsStrong Excel skills; familiarity with analytics tools like Power BI, SQL, or Tableau a plusExperience with Workday Financials is strongly preferred

Soft Skills:

Strong organizational, communication, and customer service skillsComfortable taking direction and collaborating within a teamAnalytical thinker with attention to detail and ability to meet deadlinesSelf-starter who can manage competing priorities and suggest process improvements

Preferred Background

Experience working in higher education or healthcare environments

Exposure to government or grant-related payment processes

The Panther Group

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