UC San Diego Health
Overview
Under the direction of the Associate Director, this position will manage multiple clinics in La Jolla including Genesee Family & Sports Medicine and Chancellor Park - Primary Care Sports Medicine. Responsibilities
Manage administrative services and operations for health care clinics in accordance with federal, local, and internal standards, policies, and regulations. Oversee operations, fiscal management, program planning, and external marketing activities. Include oversight of clinical patient care and supervision of clinic operations across multiple providers, clinics and/or practices. Supervise staff involved with professional operational functions; resolve escalated issues and serve as a resource in areas under supervision. Participate in developing quality improvement programs and ensure effective implementation and monitoring; evaluate and resolve incident reports across issues such as privacy, safety, or customer service. Oversee administrative areas such as practice revenue management, billing systems, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, and insurance authorizations. Supervise patient support staff (e.g., patient service representatives, medical assistants, LVNs, RNs, Nurse Practitioner, Athletic Trainer) and manage clinicians in partnership with the Clinic Medical Director, including recruitment, onboarding and personnel management. Minimum Qualifications
Nine (9) years of related experience, education/training, OR a Bachelor’s degree in a related area plus five (5) years of related experience/training including two (2+) or more years in healthcare operations. Experience and proven success in supervisory, organizational, and customer service skills to effectively supervise and prioritize activities of subordinate staff and manage complex workflow of admissions and registration. Preferred Qualifications
Three (3+) or more years of supervisory experience. Primary care experience with large health system management experience. Budgeting and history of successful financial management/revenue cycle management. Demonstrated project management. Human resources experience (recruitment and labor relations). Policy and protocol creation and management. Lean management experience. Experience working in a physician dyad (e.g., Clinic Medical Director). Special Conditions
Must be able to work various hours and locations based on business needs. This salaried position supports a 7 day a week operation. Employment is subject to a criminal background check and pre-employment physical. Compensation
Pay Transparency Act: Annual Full Pay Range: $88,000 - $161,600 (will be prorated if the appointment percentage is less than 100%). Hourly Equivalent: $42.15 - $77.39. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. Additional Information
Applications/Resumes are accepted for current job openings only. For full consideration, applications must be received prior to the initial closing date. UC San Diego Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status. Vaccination Policy may apply; life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment. UC San Diego Health is a smoke/tobacco free environment. Drug screening may be required.
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Under the direction of the Associate Director, this position will manage multiple clinics in La Jolla including Genesee Family & Sports Medicine and Chancellor Park - Primary Care Sports Medicine. Responsibilities
Manage administrative services and operations for health care clinics in accordance with federal, local, and internal standards, policies, and regulations. Oversee operations, fiscal management, program planning, and external marketing activities. Include oversight of clinical patient care and supervision of clinic operations across multiple providers, clinics and/or practices. Supervise staff involved with professional operational functions; resolve escalated issues and serve as a resource in areas under supervision. Participate in developing quality improvement programs and ensure effective implementation and monitoring; evaluate and resolve incident reports across issues such as privacy, safety, or customer service. Oversee administrative areas such as practice revenue management, billing systems, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, and insurance authorizations. Supervise patient support staff (e.g., patient service representatives, medical assistants, LVNs, RNs, Nurse Practitioner, Athletic Trainer) and manage clinicians in partnership with the Clinic Medical Director, including recruitment, onboarding and personnel management. Minimum Qualifications
Nine (9) years of related experience, education/training, OR a Bachelor’s degree in a related area plus five (5) years of related experience/training including two (2+) or more years in healthcare operations. Experience and proven success in supervisory, organizational, and customer service skills to effectively supervise and prioritize activities of subordinate staff and manage complex workflow of admissions and registration. Preferred Qualifications
Three (3+) or more years of supervisory experience. Primary care experience with large health system management experience. Budgeting and history of successful financial management/revenue cycle management. Demonstrated project management. Human resources experience (recruitment and labor relations). Policy and protocol creation and management. Lean management experience. Experience working in a physician dyad (e.g., Clinic Medical Director). Special Conditions
Must be able to work various hours and locations based on business needs. This salaried position supports a 7 day a week operation. Employment is subject to a criminal background check and pre-employment physical. Compensation
Pay Transparency Act: Annual Full Pay Range: $88,000 - $161,600 (will be prorated if the appointment percentage is less than 100%). Hourly Equivalent: $42.15 - $77.39. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. Additional Information
Applications/Resumes are accepted for current job openings only. For full consideration, applications must be received prior to the initial closing date. UC San Diego Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status. Vaccination Policy may apply; life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment. UC San Diego Health is a smoke/tobacco free environment. Drug screening may be required.
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