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Hermes Recruitment

Shop Manager (Cruise Ships)

Hermes Recruitment, Miami, Florida, us, 33222

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Multiple Locations, Worldwide | Posted on 02/10/2025

Provide leadership for cruise ship onboard retail shops to promote and model high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement. The Shop Manager must demonstrate honesty and integrity in all interactions.

Responsibilities

Motivate and coach a sales team to achieve and exceed sales and promotional targets.

Create and execute plans to drive sales.

Promote high quality retailing standards.

Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.

Train and coach sales team about product knowledge, selling techniques, asset protection and guest service.

Manage inventory with an emphasis on asset protection.

Analyze and report sales and talent data to corporate office.

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