West Suffolk Clinical Commissioning Group is hiring: Receptionist in Port Readin

Overview

Little St John’s Surgery are looking for a part-time receptionist to join our team in Woodbridge. The post is offered on a part-time basis for 16.15 hours per week with the following days and hours: Tuesday: 7.45am to 1pm
Wednesday: 8am - 1pm
Thursday: 1pm - 7pm
You may be asked to cover occasional Saturday mornings, holidays and sickness as required.

Responsibilities

• Handle all telephone and general enquiries in a professional manner, referring callers to the appropriate healthcare professional.
• Make appointments for patients in accordance with practice protocols.
• Ensure that messages and requests for visits are recorded.
• Process all post and electronic communications on the day they arrive.
• Manage the uploading and downloading of temporary resident forms.
• Manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs.
• General filing, photocopying as required.

For further duties, please see the job description attached.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable.

About Us

We are a friendly forward thinking dispensing practice located in the heart of Woodbridge, with over 7,000 patients. We are proud to have an 'Outstanding' CQC rating and over 95% patient satisfaction score in the National Patient Survey for the past 3 years.

Further details are available on our website: woodbridgedoctors.nhs.uk

Disclosure and DBS

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.