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Job DescriptionJob Description
Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We’re looking for a detail-oriented and proactive
Client Service Specialist
to join our client on a contract basis. You’ll be the voice of our organization, supporting members and providers, resolving inquiries, and ensuring smooth operations across the business line. Apply today!
Work model:
Hybrid
9:45 AM - 6:15 PM
What you will do:
Respond to inbound customer inquiries with professionalism and empathy
Conduct outreach to providers and members to support program needs
Schedule and reschedule assessments, troubleshoot issues, and handle general administrative tasks
Maintain accurate data entry and documentation within required timeframes
Prepare and distribute correspondence according to contract standards
Collaborate with team members to meet service level agreements and improve processes
Provide technical and administrative support for internal tools and applications
Actively contribute to a positive team culture and company goals
What you will need to be successful:
High school diploma or equivalent
1–2 years of experience in a call center or customer service role
Strong written and verbal communication skills
Ability to multitask and triage issues effectively
Intermediate PC skills and proficiency in Microsoft Office
Typing speed of 50+ WPM
Reliable attendance and commitment to consistent performance
Experience in healthcare or insurance is a plus, but not required
Company DescriptionSearching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles.
From entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve.
Our experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.Company DescriptionSearching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles. \r\n\r\nFrom entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve. \r\n\r\nOur experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.
Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We’re looking for a detail-oriented and proactive
Client Service Specialist
to join our client on a contract basis. You’ll be the voice of our organization, supporting members and providers, resolving inquiries, and ensuring smooth operations across the business line. Apply today!
Work model:
Hybrid
9:45 AM - 6:15 PM
What you will do:
Respond to inbound customer inquiries with professionalism and empathy
Conduct outreach to providers and members to support program needs
Schedule and reschedule assessments, troubleshoot issues, and handle general administrative tasks
Maintain accurate data entry and documentation within required timeframes
Prepare and distribute correspondence according to contract standards
Collaborate with team members to meet service level agreements and improve processes
Provide technical and administrative support for internal tools and applications
Actively contribute to a positive team culture and company goals
What you will need to be successful:
High school diploma or equivalent
1–2 years of experience in a call center or customer service role
Strong written and verbal communication skills
Ability to multitask and triage issues effectively
Intermediate PC skills and proficiency in Microsoft Office
Typing speed of 50+ WPM
Reliable attendance and commitment to consistent performance
Experience in healthcare or insurance is a plus, but not required
Company DescriptionSearching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles.
From entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve.
Our experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.Company DescriptionSearching for a job can be difficult, and finding the right fit is even harder. Each year, we help thousands of job seekers navigate a changing employment landscape by connecting them with opportunities that align with their skills, goals, and values. Since 1998, we’ve supported individuals across a range of industries by offering career opportunities in full-time, part-time, temp-to-hire, and contract roles. \r\n\r\nFrom entry-level positions to professional and executive-level openings, we work with companies of all sizes, including local employers and nationally recognized brands, to place qualified talent where they’re needed most. Whether you're looking to gain experience or take the next step in your career, we’re here to help you grow your career with confidence. At the heart of our work is a commitment to building lasting relationships based on trust and shared success with every job seeker we serve. \r\n\r\nOur experienced team of recruiters is dedicated to delivering personalized support at every stage of the job search—from resume feedback and interview coaching to honest, timely communication. To learn more, visit our website: thepalmergroup.com.