Everseen
Overview
PreSales Engineer (NAMER) at Everseen. You will own the technical and data aspects of the sales relationship with customers and prospects, demonstrating the capability of Everseen’s solution suite to meet client outcomes and insights from trials and pilots. This role offers the opportunity to work with industry experts on cutting-edge technology within a growing global organization. Responsibilities
Deliver compelling, customized demonstrations of our technology to technical and business stakeholders. Own the technical components of the sales process, ensuring a seamless and informed sales journey. Engage directly with customer CTOs and technical leaders to build trust in our solution’s capabilities and fit. Collaborate with the sales team to define tailored technical solutions aligned with customer needs and goals; drive the sales process with the Go-To-Market team. Act as the subject matter expert (SME) on our product, delivering deep technical insight and advice on data insights. Provide technical expertise through presentations, solution designs, demonstrations, and proofs of concepts via various mediums; offer ongoing technical consultation to address complex questions and objections. Translate customer requirements into solution architecture and clearly articulate how our platform solves real-world problems and the insights it generates. Provide excellent customer service by anticipating and meeting customer needs head-on. Collaborate with Go-To-Market, Operations, Engineering and Product teams to document and improve best practices and processes; engage in ongoing knowledge sharing. Stay up to date with developments in Everseen’s technology, computer vision, Gen AI, and the wider retail technology space. Collaborating
Customer and customer’s business teams Everseen’s Go-to-Market and reporting teams Everseen’s Operations team Everseen’s Product and Engineering teams Profile and Skills
5+ years in technical sales, presales or solution engineering roles with enterprise-level customers and SaaS-based products, solutions or services. Knowledge of and interest in AI and its use in retail; strong technical acumen to understand features and functions; knowledge of the retail market. Passion for delivering best-in-class customer experience; proven success in positioning, presenting and demonstrating new products and features. Ability to understand customer culture, needs and requirements in the North American region. Experience in advanced data analytics; forecasting and tracking key account metrics in a business development context; driven to meet and exceed targets. Experience developing relationships and communicating with customers at a technical level. Strong verbal and written communication skills in English. Travel to meet with customers and collaborate with the Everseen team is expected. Technical Skills
Extensive experience with Linux systems, Bash scripting, package management, and log analysis. Proficiency with Docker, Podman, Kubernetes, Helm charts, and multi-tenant policies. Solid knowledge of virtualization platforms (VMware, Hyper-V, KVM) and capacity planning for CPU, RAM, GPU, storage sizing. Strong networking knowledge (TCP/IP, VLANs, VPNs, firewalls, load balancing). Familiarity with retail POS systems (NCR, Diebold Nixdorf, Toshiba, Oracle) and their integration with back-office solutions; PCI DSS compliance and related peripherals. Exposure to cloud and hybrid edge deployments; experience with monitoring/observability tools (Prometheus, Grafana, Power BI). Security best practices (SELinux, Kubernetes RBAC, secrets management, VPN tunneling, log management). Strong solution design and pre-sales capabilities: requirements gathering, architecture creation, demos/POCs, customer-ready documentation and BOMs. Familiarity with automation tools, especially Ansible; proficiency with Salesforce, Microsoft 365, Jira, Power BI. About Everseen
Everseen is a leader in vision AI. We transform business operations for global retailers, delivering measurable value and improved customer experiences. Our team includes researchers, engineers and retail experts focused on protecting people, processes, products and profitability in retail and beyond. We work with major retailers globally and partner with leading hardware, AI and cloud providers. Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a U.S. headquarters in Miami and hubs in Romania, Serbia, India, Australia, and Spain. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Software Development EEO statement: Everseen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: This refinement purposefully removes extraneous job-board boilerplate and unrelated postings to focus on the core role and requirements.
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PreSales Engineer (NAMER) at Everseen. You will own the technical and data aspects of the sales relationship with customers and prospects, demonstrating the capability of Everseen’s solution suite to meet client outcomes and insights from trials and pilots. This role offers the opportunity to work with industry experts on cutting-edge technology within a growing global organization. Responsibilities
Deliver compelling, customized demonstrations of our technology to technical and business stakeholders. Own the technical components of the sales process, ensuring a seamless and informed sales journey. Engage directly with customer CTOs and technical leaders to build trust in our solution’s capabilities and fit. Collaborate with the sales team to define tailored technical solutions aligned with customer needs and goals; drive the sales process with the Go-To-Market team. Act as the subject matter expert (SME) on our product, delivering deep technical insight and advice on data insights. Provide technical expertise through presentations, solution designs, demonstrations, and proofs of concepts via various mediums; offer ongoing technical consultation to address complex questions and objections. Translate customer requirements into solution architecture and clearly articulate how our platform solves real-world problems and the insights it generates. Provide excellent customer service by anticipating and meeting customer needs head-on. Collaborate with Go-To-Market, Operations, Engineering and Product teams to document and improve best practices and processes; engage in ongoing knowledge sharing. Stay up to date with developments in Everseen’s technology, computer vision, Gen AI, and the wider retail technology space. Collaborating
Customer and customer’s business teams Everseen’s Go-to-Market and reporting teams Everseen’s Operations team Everseen’s Product and Engineering teams Profile and Skills
5+ years in technical sales, presales or solution engineering roles with enterprise-level customers and SaaS-based products, solutions or services. Knowledge of and interest in AI and its use in retail; strong technical acumen to understand features and functions; knowledge of the retail market. Passion for delivering best-in-class customer experience; proven success in positioning, presenting and demonstrating new products and features. Ability to understand customer culture, needs and requirements in the North American region. Experience in advanced data analytics; forecasting and tracking key account metrics in a business development context; driven to meet and exceed targets. Experience developing relationships and communicating with customers at a technical level. Strong verbal and written communication skills in English. Travel to meet with customers and collaborate with the Everseen team is expected. Technical Skills
Extensive experience with Linux systems, Bash scripting, package management, and log analysis. Proficiency with Docker, Podman, Kubernetes, Helm charts, and multi-tenant policies. Solid knowledge of virtualization platforms (VMware, Hyper-V, KVM) and capacity planning for CPU, RAM, GPU, storage sizing. Strong networking knowledge (TCP/IP, VLANs, VPNs, firewalls, load balancing). Familiarity with retail POS systems (NCR, Diebold Nixdorf, Toshiba, Oracle) and their integration with back-office solutions; PCI DSS compliance and related peripherals. Exposure to cloud and hybrid edge deployments; experience with monitoring/observability tools (Prometheus, Grafana, Power BI). Security best practices (SELinux, Kubernetes RBAC, secrets management, VPN tunneling, log management). Strong solution design and pre-sales capabilities: requirements gathering, architecture creation, demos/POCs, customer-ready documentation and BOMs. Familiarity with automation tools, especially Ansible; proficiency with Salesforce, Microsoft 365, Jira, Power BI. About Everseen
Everseen is a leader in vision AI. We transform business operations for global retailers, delivering measurable value and improved customer experiences. Our team includes researchers, engineers and retail experts focused on protecting people, processes, products and profitability in retail and beyond. We work with major retailers globally and partner with leading hardware, AI and cloud providers. Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a U.S. headquarters in Miami and hubs in Romania, Serbia, India, Australia, and Spain. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Software Development EEO statement: Everseen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: This refinement purposefully removes extraneous job-board boilerplate and unrelated postings to focus on the core role and requirements.
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