Kent Place School
Overview
Merchandising Supervisor - Floral
role at Falcon Farms Inc. Direct Report to: Regional DSD Operations Manager. About Falcon Farms
Falcon Farms is one of the leading fresh cut-flower distributors in the United States. Since 1987, the company has grown in production and commercialization, with multiple flower production farms and a broad distribution footprint to service national wholesale and mass market accounts. Falcon thrives on an entrepreneurial culture and a flat organization that fosters collaboration and calculated risk-taking. The nature of an agricultural product like flowers, with seasonality and production variability, requires flexibility and the ability to adapt quickly while executing strategy. Position Overview Duties include managing 5-9 merchandisers within a specific territory, effectively delivering products, training and evaluating drivers, and ensuring each merchandiser maintains our “Picture of Success” in every serviced retail location. The Regional Merchandising Supervisor is a hands-on mentor, passionate about selling flowers and providing customer service to Falcon Farms' customers and their teams. The role requires adaptability to changing priorities and the ability to reallocate resources to meet business needs. The Regional Merchandising Supervisor will spend ~80% of time in the field, monitoring merchandiser performance and engaging with customers’ teams. Responsibilities And Expectations
Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale. Evaluate merchandiser performance, allocate resources as required, cover absences, audit store displays, and maintain relationships with floral buyers. Prioritize daily routines based on business needs and short-term requirements. Provide business-related data to merchandisers to help them execute their functions. Analyze region and store-specific data to propose actions that improve profitability. Manage route operations of sales activity, including ordering and distribution, merchandising, promotions, holiday planning, and meeting customer expectations. Ensure proper upkeep and presentation of the merchandising team. Train and provide ongoing feedback to merchandisers. Liaise with Falcon Farms HR to ensure staffing and compliance. Engage with customers' store management to strengthen Falcon Farms' representation. Cover merchandising routes as needed. Required Skills
Must be bilingual (English – Spanish) in written and spoken form. Able to regularly lift up to 20 lbs. and stand for shifts. Able to work assigned schedule and travel to stores to check products and audit work by merchandisers. Ability to read and follow merchandising schematics. Good communication skills and self-discipline. Goal- and detail-oriented with strong people skills. Flexible schedule, especially during floral holidays. Strong self-management and ability to work without direct supervision. Ability to lead holiday merchandise teams during peak seasons with setup and teardown process. Qualifications
Valid Driver License. High School Diploma, GED, or equivalent work experience. Potential Career Path
Operations Manager Salary: $45,000 - $50,000 per year
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Merchandising Supervisor - Floral
role at Falcon Farms Inc. Direct Report to: Regional DSD Operations Manager. About Falcon Farms
Falcon Farms is one of the leading fresh cut-flower distributors in the United States. Since 1987, the company has grown in production and commercialization, with multiple flower production farms and a broad distribution footprint to service national wholesale and mass market accounts. Falcon thrives on an entrepreneurial culture and a flat organization that fosters collaboration and calculated risk-taking. The nature of an agricultural product like flowers, with seasonality and production variability, requires flexibility and the ability to adapt quickly while executing strategy. Position Overview Duties include managing 5-9 merchandisers within a specific territory, effectively delivering products, training and evaluating drivers, and ensuring each merchandiser maintains our “Picture of Success” in every serviced retail location. The Regional Merchandising Supervisor is a hands-on mentor, passionate about selling flowers and providing customer service to Falcon Farms' customers and their teams. The role requires adaptability to changing priorities and the ability to reallocate resources to meet business needs. The Regional Merchandising Supervisor will spend ~80% of time in the field, monitoring merchandiser performance and engaging with customers’ teams. Responsibilities And Expectations
Supervise and monitor an assigned geographic region at various Falcon Farms Customers' points of sale. Evaluate merchandiser performance, allocate resources as required, cover absences, audit store displays, and maintain relationships with floral buyers. Prioritize daily routines based on business needs and short-term requirements. Provide business-related data to merchandisers to help them execute their functions. Analyze region and store-specific data to propose actions that improve profitability. Manage route operations of sales activity, including ordering and distribution, merchandising, promotions, holiday planning, and meeting customer expectations. Ensure proper upkeep and presentation of the merchandising team. Train and provide ongoing feedback to merchandisers. Liaise with Falcon Farms HR to ensure staffing and compliance. Engage with customers' store management to strengthen Falcon Farms' representation. Cover merchandising routes as needed. Required Skills
Must be bilingual (English – Spanish) in written and spoken form. Able to regularly lift up to 20 lbs. and stand for shifts. Able to work assigned schedule and travel to stores to check products and audit work by merchandisers. Ability to read and follow merchandising schematics. Good communication skills and self-discipline. Goal- and detail-oriented with strong people skills. Flexible schedule, especially during floral holidays. Strong self-management and ability to work without direct supervision. Ability to lead holiday merchandise teams during peak seasons with setup and teardown process. Qualifications
Valid Driver License. High School Diploma, GED, or equivalent work experience. Potential Career Path
Operations Manager Salary: $45,000 - $50,000 per year
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