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Falcon Farms Inc

Merchandising Supervisor - Floral

Falcon Farms Inc, Tulsa, Oklahoma, United States, 74145

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Job Summary Company:

Falcon Farms Inc.

Direct Report to:

Regional DSD Operations Manager

About Us Falcon Farms is one of the leading fresh cut-flower distributors in the United States. Since 1987, the company has grown to 10 flower production farms in Colombia and Ecuador, with more than 700 acres of land and a team of over 5,000 people. The organization services national wholesale and mass market accounts from offices in Miami, Atlanta, Phoenix, Dallas and Long Beach. Falcon is expanding its regional footprint in the Texas region and emphasizes an entrepreneurial culture and collaboration.

Position Overview Duties include managing 5-9 merchandisers within a specific territory, delivering our products effectively and efficiently. The role involves training, developing, and evaluating drivers, ensuring adherence to our "Picture of Success" at serviced retail locations. The Regional Merchandising Supervisor is a hands-on mentor who is passionate about selling flowers and delivering excellent customer service. The supervisor must adapt to changing priorities and shift resources as needed. Expect to spend about 80% of time in the field, monitoring performance and engaging with customers’ teams.

Responsibilities And Expectations

Supervise and monitor an assigned geographic region at Falcon Farms’ customers’ points of sale.

Evaluate merchandiser performance, allocate resources, cover absences, audit store displays, and maintain relationships with floral buyers.

Prioritize daily routines based on business needs and short-term requirements.

Provide business-related data to merchandisers to help improve execution.

Analyze region and store-specific data to propose actions that improve profitability.

Oversee route operations, including ordering, distribution, merchandising, promotions, holiday planning, and meeting customer expectations.

Maintain proper upkeep and personal presentation of the merchandising team.

Train and provide ongoing feedback to merchandisers.

Coordinate with Falcon Farms’ HR team to ensure staffing and compliance.

Engage with customers’ store management teams to strengthen Falcon Farms’ representation.

Cover merchandising routes as needed.

Required Skills

Must be bilingual (English – Spanish) written and spoken

Able to regularly lift up to 20 lbs. on an ongoing basis

Able to stand for extended periods

Able to work the assigned schedule

Able to drive to stores, check product, and audit work by merchandisers

Ability to read and follow merchandising schematics

Good communication skills

Self-disciplined and goal-oriented

Strong people skills and flexible schedule, especially during floral holidays

Strong self-management skills; able to work with limited supervision

Ability to lead holiday merchandise teams during peak seasons with setup and teardown

Qualifications

Valid Driver License

High School Diploma, GED, or equivalent work experience

Potential Career Path

Operations Manager

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