Habitat for Humanity Seattle-King & Kittitas Counties
REPAIR PROGRAM COORDINATOR
Habitat for Humanity Seattle-King & Kittitas Counties, Renton, Washington, United States, 98056
3 weeks ago Be among the first 25 applicants
Are you passionate about delivering efficient, high-quality repair solutions while making a meaningful impact in your community?
At Habitat for Humanity of Seattle-King & Kittitas Counties, we’re looking for dynamic, solutions-oriented professionals who thrive in fast-paced environments and are dedicated to affordable homeownership in the Puget Sound. Since 1986, we’ve created housing solutions and advocated for fair housing policies. We aim to double our impact by 2030 and need the right team members to help us get there.
Join us as a Repair Program Coordinator, where you’ll contribute to effective repair project management, ensure high-quality repairs and maintenance, and support our mission of affordable homeownership. Learn more about our work at www.habitatskc.org.
Your Impact
Assist in the implementation of Repair Program compliance management procedures, from outreach activities through homeowner qualification and project completion. Coordinate a client-centered approach to repair project approval and qualification process, assisting in the processing of repair program applications and paperwork; support the RPM in processing repair warranty claims and responses as needed. Support RPM in scheduling homeowner agreements and sign-off appointments, assisting with preparation and filing of needed documents. Assist in processing repair warranty claims and responses as needed. Track homeowner Sweat Equity, ensuring homeowners or proxies complete the required hours; assist in coordinating educational opportunities as appropriate. Maintain accurate records using database and project management programs such as Smartsheet, SharePoint, Procore and HomeKeeper (Salesforce) to input key information and file documents. Apply strong written and verbal communication skills internally and externally; implement strategies to reduce barriers to program access and ensure clear, consistent communication with homeowners and team. Work with Repair Team to review project schedules, grant obligations, and applicant pipeline; help create strategies that encourage program growth. Provide minor administrative support to Repair Project Managers as needed; supporting the RPM is the main function, with additional assistance possible as time allows. Note: This role is office-based and not responsible for physical completion of repair work; RPC may participate in occasional site visits or group build days on repair projects. What You Bring
BA/BS in Social Work, Non-Profit Management, Project Management, or Business Finance, or comparable work experience. At least one year working in a non-profit organization, preferably in affordable housing. Experience in Home Repair programs or hands-on construction is a plus, but not required. Willingness to secure training in consumer loan origination, at minimum as a Qualified Loan Originator (QLO). Language Skills: ability to read, analyze, and interpret common business documents; respond to inquiries from homeowners, volunteers, agencies, or the business community; write and present information clearly. Math Skills: ability to calculate figures such as interest, ratios, percentages, and area. Reasoning Ability: problem-solving and interpretation of instructions across varied situations. Computer Skills: proficiency with Microsoft Outlook, SharePoint, Word, Excel, PowerPoint, Smartsheet, and Salesforce. Our Mission
We build strength, stability, and self-reliance through shelter. Our Vision
A world where everyone has a decent place to live. Core Values
Lead with service. Respect all people. Build community. Deliver results. Join our team and make a difference in our community. We offer generous benefits, including medical, dental, and vision insurance along with vacation and sick leave, short and long-term disability coverage, 401(k) with employer matching, and opportunities for professional development.
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Assist in the implementation of Repair Program compliance management procedures, from outreach activities through homeowner qualification and project completion. Coordinate a client-centered approach to repair project approval and qualification process, assisting in the processing of repair program applications and paperwork; support the RPM in processing repair warranty claims and responses as needed. Support RPM in scheduling homeowner agreements and sign-off appointments, assisting with preparation and filing of needed documents. Assist in processing repair warranty claims and responses as needed. Track homeowner Sweat Equity, ensuring homeowners or proxies complete the required hours; assist in coordinating educational opportunities as appropriate. Maintain accurate records using database and project management programs such as Smartsheet, SharePoint, Procore and HomeKeeper (Salesforce) to input key information and file documents. Apply strong written and verbal communication skills internally and externally; implement strategies to reduce barriers to program access and ensure clear, consistent communication with homeowners and team. Work with Repair Team to review project schedules, grant obligations, and applicant pipeline; help create strategies that encourage program growth. Provide minor administrative support to Repair Project Managers as needed; supporting the RPM is the main function, with additional assistance possible as time allows. Note: This role is office-based and not responsible for physical completion of repair work; RPC may participate in occasional site visits or group build days on repair projects. What You Bring
BA/BS in Social Work, Non-Profit Management, Project Management, or Business Finance, or comparable work experience. At least one year working in a non-profit organization, preferably in affordable housing. Experience in Home Repair programs or hands-on construction is a plus, but not required. Willingness to secure training in consumer loan origination, at minimum as a Qualified Loan Originator (QLO). Language Skills: ability to read, analyze, and interpret common business documents; respond to inquiries from homeowners, volunteers, agencies, or the business community; write and present information clearly. Math Skills: ability to calculate figures such as interest, ratios, percentages, and area. Reasoning Ability: problem-solving and interpretation of instructions across varied situations. Computer Skills: proficiency with Microsoft Outlook, SharePoint, Word, Excel, PowerPoint, Smartsheet, and Salesforce. Our Mission
We build strength, stability, and self-reliance through shelter. Our Vision
A world where everyone has a decent place to live. Core Values
Lead with service. Respect all people. Build community. Deliver results. Join our team and make a difference in our community. We offer generous benefits, including medical, dental, and vision insurance along with vacation and sick leave, short and long-term disability coverage, 401(k) with employer matching, and opportunities for professional development.
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