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TriNet

Principal Business Relationship Manager

TriNet, Atlanta, Georgia, United States, 30383

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Overview Principal Business Relationship Manager at TriNet. The Business Relationship Management team bridges technology and TriNet business leaders. The Principal BRM analyzes business processes, identifies improvements, and partners with technology to design and implement solutions aimed at improving client experience, increasing colleague engagement, and reducing cost-to-serve.

Responsibilities

Engage with business colleagues and executive leadership to understand priorities, processes, and pain points.

Align business knowledge with technology solution expertise to identify workflow improvements.

Build collaborative relationships with Technology and business colleagues, focusing on executive leader relationships.

Serve as a trusted advisor to business leaders to influence change and drive process improvements.

Assess the potential business impact of proposed changes to prioritize work and identify cross-departmental opportunities and financial savings.

Conduct financial and timeline analysis of improvement opportunities and recommend prioritization.

Proactively present improvement ideas to executive leadership for large-scale, enterprise-level opportunities.

Lead in de-escalation of issues and conflicts within the BRM team and with executives.

Maintain awareness of the full portfolio of improvement opportunities and help resolve budget, resource, and prioritization conflicts.

Stay informed of external best practices to align technology solutions with industry innovations.

Act as a central communication liaison between the Global Technology Organization and business units, with a focus on executive communications.

Execute BRM standardized processes for requirements gathering, process documentation, impact evaluation, feasibility analysis, communication, training, and project execution.

Analyze BRM standardized processes for continuous improvement opportunities.

Mentor and coach other BRM colleagues.

Skills and Experience

Knowledge of Finance business processes is a plus.

Master's Degree or equivalent experience preferred

10+ years of professional experience

Excellent verbal and written communication skills

Ability to work independently and coordinate assignments for others

Strong interpersonal and collaborative skills with the ability to communicate with executive leadership

Ability to influence decision makers and manage change with internal and external partners

Ability to translate technology benefits to non-technology colleagues, especially executives

Ability to document requirements, create impact presentations, and facilitate meetings with executives

Ability to manage budgeting, resource, and prioritization conflicts

Knowledge of PEO industry applications and BRM best practices

Commitment to core values and ethical standards in a diverse workplace

Strong analytical thinking, problem-solving, and adaptability in a fast-paced environment

Ability to listen, show empathy, and resolve complex issues diplomatically

Experience mentoring and coaching colleagues

Education

Master's Degree or equivalent experience preferred

Work Experience

Typically 10+ years

Travel Requirements

Minimal travel required

Work Environment

Work in a clean, pleasant, and comfortable home or office setting. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions.

Position may be remote and require reliable internet service.

The preferred location for this role is Atlanta, GA. Salary range for this location is $106,300.00 to $233,800.00. All qualified external applicants will be considered for in-office roles in Atlanta. Final salary offers depend on skills, education, location, and experience. A candidate’s compensation may include bonuses per TriNet’s corporate bonus plan. TriNet offers eligible employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(k) plan, an Employee Stock Purchase Plan, eleven company holidays, PTO and a leave program. Details available at TriNet benefits information. TriNet reserves the right to modify duties and qualifications. TriNet is an Equal Opportunity Employer and does not discriminate based on race, religion, color, disability, medical condition, genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex, age, veteran status, or other protected characteristics. If accommodations are needed during the application process, contact recruiting@trinet.com.

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