Phase2 Technology
Job Description:
Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional knowledge and working and general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance, and reviews or guides activities of junior employees.
Key Role:
Help Desk Support Specialist Basic Qualifications:
Experience with help desk operations and trouble ticketing systems Knowledge of Windows operating systems and O365 environments Ability to perform Tier I-II on-site support Secret clearance HS diploma or GED Security+ Certification Additional Qualifications:
Experience as a Help Desk technician in DoD or industry environments Knowledge of basic system administration principles Ability to triage basic operating systems and networks issues Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation:
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. The projected compensation range for this position is $53,000.00 to $108,000.00 (annualized USD). Work Model:
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination:
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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Help Desk Support Specialist Basic Qualifications:
Experience with help desk operations and trouble ticketing systems Knowledge of Windows operating systems and O365 environments Ability to perform Tier I-II on-site support Secret clearance HS diploma or GED Security+ Certification Additional Qualifications:
Experience as a Help Desk technician in DoD or industry environments Knowledge of basic system administration principles Ability to triage basic operating systems and networks issues Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation:
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. The projected compensation range for this position is $53,000.00 to $108,000.00 (annualized USD). Work Model:
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination:
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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