MINER Corp is hiring: Commercial Dock & Door Service Technician in Springdale

Overview

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, and has been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years. Miner drives down the cost of warehousing and materials management operations by understanding customers’ business, finding efficiencies, providing faster systems repairs and delivering proactively scheduled maintenance. For more than 20 years, Miner has delivered emergency maintenance service, equipment analysis and preventative maintenance solutions to companies throughout North America. Miner solutions leave customers more time to focus on their core business.

Job Summary

Our Dock & Door Technicians, a.k.a. “Service Professionals,” are the core of our preventative and emergency response services. They troubleshoot complex issues in places like commercial buildings, aircraft hangars, schools, fire/police departments, and more. A Service Professional might fix a broken door in a hospital garage and then head to a large warehouse to repair loading dock equipment. This role provides exposure to some of the largest operations in North America.

We encourage you to apply regardless of your experience level. If you know where your skills would be best suited, call it out on your resume or application. If you aren’t sure which level fits your experience, apply and let Miner guide you!

Room for Growth

The role offers four levels of Service Professionals to align with current skills and allow growth:

• Apprentice Level (Level I) – best for candidates who love learning and training; experience in related fields is a plus, with mechanical aptitude and ability to fix a variety of products.
• Service Professional Level (Level II) – for those with at least one year of related experience and knowledge of basic electrical and hydraulic troubleshooting; strong customer-facing communications in the field.
• Senior Level (Level III) – basic repairs in AED, Highspeed, or gate fields with proficient hydraulic and electrical troubleshooting; typically 4 years of experience.
• Expert Level (Level IV) – masters of electrical and hydraulic troubleshooting with leadership skills and extensive knowledge in dock leveler and door repairs; at least 8 years of experience.

We encourage applications at any level. If you’re unsure which level suits your experience, apply and Miner will guide you.

What You’ll Do

Service Professionals provide hands-on customer care. They troubleshoot, service, inspect, install and repair industrial equipment. They manage work orders on paper and digitally and operate a vehicle to visit different customer sites, playing a major role in safety and OSHA compliance for the company.

What We Look For

Qualified candidates should answer “Yes” to the opening questions and have the following skills in their toolbox:

• 2–4 years of relevant experience; emphasis on execution, quality, and impact for Miner customers.
• Ability to repair industrial facilities, including doors, loading docks, and dock-levelers.
• Desire to learn welding, steel fabrication, and electrical; hydraulic and pneumatics experience is a plus.
• Ability to take direction and work independently while on the road for extended periods.
• Strong communication, problem-solving and analytical skills; ability to think through complex situations critically.
• Technical school training and OEM certifications are desirable but not required.
• Ability to work a flexible schedule, including nights, weekends and holidays; overtime opportunities available.
• A clean driving record and a valid driver’s license for the state of employment.

What’s In It For You?

Please view the Benefits page to learn about Miner employee benefits. The benefits listed are subject to change; the official plan documents govern in case of conflict. In addition, Service Professionals can expect:

• Competitive pay, including quarterly bonuses
• Uniform and boot allowance
• Training and growth opportunities
• Company-issued truck for work travel (can be taken home)
• Autonomy and independence
• Competitive PTO and paid holidays
• Full benefits package starting day one – medical, dental, vision, 401k, and more

If you’ve read through and believe you would make an impact as a Service Professional at Miner, apply now and join our career family!

Miner Ltd. is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Disclaimer

This job posting may appear on external boards; content on those sites is not controlled by OnPoint Group. For the most accurate posting, refer to OnPoint Group’s Careers Page and contact the company with questions about a job posting.

Salary Range

The pay range represents the companys good-faith minimum and maximum for this role at posting time. Actual compensation depends on factors including experience, qualifications, and location. Employees may be eligible for additional incentive pay.