Sunwest Bank
Summary
The Director, Portfolio Management is responsible for the bank's enterprise portfolio management process including workflows, underwriting standards, annual reviews, etc. This position is required to work closely with the Chief Banking Officer as well as the Chief Credit Officer. Essential Duties And Responsibilities
Manage and lead a team of local Portfolio Managers with dotted line responsibilities over the enterprise portfolio management group. Work closely with the Chief Banking Officer to assess and allocate workload and relationship assignments. Serve as a senior level liaison between line of business and credit administration to ensure appropriate portfolio quality, reporting and compliance with bank’s risk appetite. Provide employees with timely, candid, and constructive performance feedback; ensure professional development of the team; provide challenging opportunities that enhance career growth; recognize and reward employees for accomplishments. Coach and develop direct reports to contribute to the overall profitability of the portfolio through revenue generation and identifying opportunities to expand existing relationships. Routinely gather feedback from the Sales team to ensure the support staff is exceeding expectations and focused on execution and delivery. Monitor and periodically review work samples of direct reports to provide actionable and constructive feedback. Enhance or develop processes that reduce turnaround time or improve on existing SLAs. Delegate and monitor the market portfolio and coordinate with credit to complete all renewals or annual reviews within defined deadlines. Monitor incoming volume and balance pipelines and assignments; participate in the underwriting workflow as needed. Collaborate with Analyst Management Team to create an environment of empowerment, trust, and support. Responsible for the acquisition, retention, and development of analyst talent; formally manages, guides, mentors, and coaches Analysts in both technical and professional skills. Drive key production metrics in the areas of service level agreements, development, and operational improvements. Cultivate strong and positive working relationships with cross-functional and adjacent teams: Sales, Closing, Executive Loan Committee, Loan Servicing, Product, etc. Proactively monitor and manage team\'s performance to ensure quality credit and avert any potential signs of default, including the analysis/utilization of management reports, audits, referral reviews, quality check-ins and performance reviews. Support continuous improvement ideas, suggestions, and initiatives to increase productivity and streamline processes. Additional Responsibilities
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Demonstrates high level of quality work, attendance and appearance. Adheres to all Company Policies & Procedures and Safety Regulations. Adheres to local, state and federal laws. Understands and complies with all company rules and regulations. Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, with emphasis on BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA. Additional duties as assigned as it relates to the position. Supervisory Responsibilities
This position does have supervisory responsibilities. Minimum Qualifications
4+ years of management experience. 5+ years of underwriting experience with or understanding of credit/lending. BA/BS required with concentration in business or finance preferred or equivalent experience. Excellent communicator both written and verbally; communicates frequently in a clear, concise manner; able to communicate at all levels of the organization. Effective leader and solution-based problem solver who anticipates issues and evaluates information across impacted areas to develop proactive solutions. Highly developed organizational skills, with the ability to prioritize and manage the work environment. Self-motivated and independent with the ability to make sound decisions in management and underwriting scenarios. Relentless internal and external customer service focus; ability to develop and maintain positive working relationships with partners and stakeholders. Demonstrated ability to lead and motivate a team; looks for ways to drive engagement and create development opportunities for the team. Competencies
Adaptability Communication Decision Making Initiative Innovation Motivator Organization Professionalism Results Oriented PHYSICAL DEMANDS
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift; Required to lift, move and carry up to 40 pounds; Ability to read, count and write to accurately complete all documentation and reports; Must be able to see, hear and speak in order to communicate with employees and other customers; Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus; Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. Senentary: Limited activity, no lifting, limited walking; Moderate: Mostly standing, walking, bending, frequent lifting; X Light: Office work, some lifting, bending, stooping or kneeling, walking; Arduous: Heavy lifting, bending, crawling, climbing. WORK ENVIRONMENT
The work space is clean, orderly, properly lighted and ventilated with proper safety compliance. Noise levels are considered moderate. Sunwest Bank Is an Equal Opportunity Employer
Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program. Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter; employees are expected to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in performance review and bonus programs. Attend and complete all required training; maintain current awareness and understanding of Sunwest Bank’s Code of Ethics and Conduct, laws, regulations, internal policies and procedures relevant to position. Note: This job description is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to contain or be interpreted as a comprehensive inventory of all duties required. The description can be amended as warranted by business necessity.
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The Director, Portfolio Management is responsible for the bank's enterprise portfolio management process including workflows, underwriting standards, annual reviews, etc. This position is required to work closely with the Chief Banking Officer as well as the Chief Credit Officer. Essential Duties And Responsibilities
Manage and lead a team of local Portfolio Managers with dotted line responsibilities over the enterprise portfolio management group. Work closely with the Chief Banking Officer to assess and allocate workload and relationship assignments. Serve as a senior level liaison between line of business and credit administration to ensure appropriate portfolio quality, reporting and compliance with bank’s risk appetite. Provide employees with timely, candid, and constructive performance feedback; ensure professional development of the team; provide challenging opportunities that enhance career growth; recognize and reward employees for accomplishments. Coach and develop direct reports to contribute to the overall profitability of the portfolio through revenue generation and identifying opportunities to expand existing relationships. Routinely gather feedback from the Sales team to ensure the support staff is exceeding expectations and focused on execution and delivery. Monitor and periodically review work samples of direct reports to provide actionable and constructive feedback. Enhance or develop processes that reduce turnaround time or improve on existing SLAs. Delegate and monitor the market portfolio and coordinate with credit to complete all renewals or annual reviews within defined deadlines. Monitor incoming volume and balance pipelines and assignments; participate in the underwriting workflow as needed. Collaborate with Analyst Management Team to create an environment of empowerment, trust, and support. Responsible for the acquisition, retention, and development of analyst talent; formally manages, guides, mentors, and coaches Analysts in both technical and professional skills. Drive key production metrics in the areas of service level agreements, development, and operational improvements. Cultivate strong and positive working relationships with cross-functional and adjacent teams: Sales, Closing, Executive Loan Committee, Loan Servicing, Product, etc. Proactively monitor and manage team\'s performance to ensure quality credit and avert any potential signs of default, including the analysis/utilization of management reports, audits, referral reviews, quality check-ins and performance reviews. Support continuous improvement ideas, suggestions, and initiatives to increase productivity and streamline processes. Additional Responsibilities
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Demonstrates high level of quality work, attendance and appearance. Adheres to all Company Policies & Procedures and Safety Regulations. Adheres to local, state and federal laws. Understands and complies with all company rules and regulations. Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, with emphasis on BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA. Additional duties as assigned as it relates to the position. Supervisory Responsibilities
This position does have supervisory responsibilities. Minimum Qualifications
4+ years of management experience. 5+ years of underwriting experience with or understanding of credit/lending. BA/BS required with concentration in business or finance preferred or equivalent experience. Excellent communicator both written and verbally; communicates frequently in a clear, concise manner; able to communicate at all levels of the organization. Effective leader and solution-based problem solver who anticipates issues and evaluates information across impacted areas to develop proactive solutions. Highly developed organizational skills, with the ability to prioritize and manage the work environment. Self-motivated and independent with the ability to make sound decisions in management and underwriting scenarios. Relentless internal and external customer service focus; ability to develop and maintain positive working relationships with partners and stakeholders. Demonstrated ability to lead and motivate a team; looks for ways to drive engagement and create development opportunities for the team. Competencies
Adaptability Communication Decision Making Initiative Innovation Motivator Organization Professionalism Results Oriented PHYSICAL DEMANDS
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift; Required to lift, move and carry up to 40 pounds; Ability to read, count and write to accurately complete all documentation and reports; Must be able to see, hear and speak in order to communicate with employees and other customers; Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus; Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. Senentary: Limited activity, no lifting, limited walking; Moderate: Mostly standing, walking, bending, frequent lifting; X Light: Office work, some lifting, bending, stooping or kneeling, walking; Arduous: Heavy lifting, bending, crawling, climbing. WORK ENVIRONMENT
The work space is clean, orderly, properly lighted and ventilated with proper safety compliance. Noise levels are considered moderate. Sunwest Bank Is an Equal Opportunity Employer
Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program. Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter; employees are expected to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in performance review and bonus programs. Attend and complete all required training; maintain current awareness and understanding of Sunwest Bank’s Code of Ethics and Conduct, laws, regulations, internal policies and procedures relevant to position. Note: This job description is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to contain or be interpreted as a comprehensive inventory of all duties required. The description can be amended as warranted by business necessity.
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