Kimpton Hotels & Restaurants
Overview
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Event Sales & Services Manager
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Kimpton Hotels & Restaurants . Why We're Here: We believe heartfelt, human connections make people’s lives better. Especially the people who work here. Our founder believed in a boutique hotel standard where people could connect from the heart. Your work here has meaning, helping coworkers, guests, owners, communities, and together we make that happen. What You’ll Do
Responsible for the success of all catering-only groups including local meetings, weddings, and social groups as well as property programming and activations. Serve as the primary liaison across internal and external stakeholders, balancing service and profitability. Through efficient management of event requirements, aim to gain the hotel’s fair share for revenue through room sales, food & beverage, room rental, and ancillary services. Communicate and coordinate all facets of event planning and execution to ensure an experience that exceeds client and guest expectations. Some Of Your Responsibilities Include Sell and coordinate day groups, meetings, and other special events and activations with accuracy and detailed communication outlines for the client and hotel departments. Provide the appropriate internal and external correspondence including memos, Banquet Event Orders (BEOs), Group Resumes, and other communications as necessary. Develop and further hotel awareness, reputation, and business through direct sales, prospecting, marketing, and representing the hotel via networking and community events. With support from hotel leadership, foster and maintain community partnerships for brand-enhancing programming and activations. Coordinate event arrangements that serve both hotel and client needs. Schedule interdepartmental meetings for operational coordination of event requirements (pre-planning or pre-conference meetings). Prepare post-event reports and analysis as applicable. Produce forecasts and reports. Additional duties as required. What You Bring
Bachelor’s degree is preferred. 3 to 5 years of hotel sales and/or banquet operations experience. Ability to corral many stakeholders, creating accountability while maintaining positive, productive, collaborative relationships. Deep understanding of food and beverage etiquette, guest relations, and service standards. Ability to diplomatically deal with difficult situations while maintaining professionalism. Knowledge of CRM platforms and Microsoft Office Suite. Flexible schedule to accommodate client and hotel programming needs, including evenings and weekends. Strong people skills to communicate effectively with clients and colleagues. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage employees to understand, accept, and celebrate differences among people, including races, ethnicities, ages, religions, abilities, sexual orientations, gender identities, and genders. For our complete EEO policy, please refer to company resources. Be Yourself. Lead Yourself. Make it Count. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management Manufacturing Industries
Hospitality We’re unlocking community knowledge in a new way. Experts add insights directly into articles, started with the help of AI.
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Join to apply for the
Event Sales & Services Manager
role at
Kimpton Hotels & Restaurants . Why We're Here: We believe heartfelt, human connections make people’s lives better. Especially the people who work here. Our founder believed in a boutique hotel standard where people could connect from the heart. Your work here has meaning, helping coworkers, guests, owners, communities, and together we make that happen. What You’ll Do
Responsible for the success of all catering-only groups including local meetings, weddings, and social groups as well as property programming and activations. Serve as the primary liaison across internal and external stakeholders, balancing service and profitability. Through efficient management of event requirements, aim to gain the hotel’s fair share for revenue through room sales, food & beverage, room rental, and ancillary services. Communicate and coordinate all facets of event planning and execution to ensure an experience that exceeds client and guest expectations. Some Of Your Responsibilities Include Sell and coordinate day groups, meetings, and other special events and activations with accuracy and detailed communication outlines for the client and hotel departments. Provide the appropriate internal and external correspondence including memos, Banquet Event Orders (BEOs), Group Resumes, and other communications as necessary. Develop and further hotel awareness, reputation, and business through direct sales, prospecting, marketing, and representing the hotel via networking and community events. With support from hotel leadership, foster and maintain community partnerships for brand-enhancing programming and activations. Coordinate event arrangements that serve both hotel and client needs. Schedule interdepartmental meetings for operational coordination of event requirements (pre-planning or pre-conference meetings). Prepare post-event reports and analysis as applicable. Produce forecasts and reports. Additional duties as required. What You Bring
Bachelor’s degree is preferred. 3 to 5 years of hotel sales and/or banquet operations experience. Ability to corral many stakeholders, creating accountability while maintaining positive, productive, collaborative relationships. Deep understanding of food and beverage etiquette, guest relations, and service standards. Ability to diplomatically deal with difficult situations while maintaining professionalism. Knowledge of CRM platforms and Microsoft Office Suite. Flexible schedule to accommodate client and hotel programming needs, including evenings and weekends. Strong people skills to communicate effectively with clients and colleagues. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage employees to understand, accept, and celebrate differences among people, including races, ethnicities, ages, religions, abilities, sexual orientations, gender identities, and genders. For our complete EEO policy, please refer to company resources. Be Yourself. Lead Yourself. Make it Count. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management Manufacturing Industries
Hospitality We’re unlocking community knowledge in a new way. Experts add insights directly into articles, started with the help of AI.
#J-18808-Ljbffr