EY
Business Consulting - Healthcare Transformation - Manager - Patient Access
EY, Stamford, Connecticut, United States, 06925
Overview
Business Consulting - Healthcare Transformation - Manager - Patient Access at EY. EY is shaping the future with confidence and helping clients in a rapidly changing healthcare environment. Today’s healthcare environment requires transformation through technology, patient-focused operations, and disciplined financial management. As a Manager in EY’s Health consulting practice, Healthcare Transformation focusing on Provider Operations, you will work with hospitals, health systems, physician practices, and academic medical centers to assess and redesign clinical processes, manage client engagement teams, and contribute to business development on strategic and global priority accounts. Your Key Responsibilities
Spend most of your time teaming with a provider operations team to assess and redesign clinical processes for a broad spectrum of healthcare clients, including not-for-profit and for-profit organizations. Lead provider operations initiatives across areas such as operational improvement, benchmarking and financial quantification, cost reduction/revenue enhancement, workflow redesign, and patient access initiatives (template management, template optimization, scheduling algorithms). Skills And Attributes For Success
Effectively manage and motivate client engagement teams; foster an innovative, inclusive, and team-oriented environment; mentor junior consultants. Build relationships with client personnel; deliver high-quality work within time and budget; monitor progress and manage risk; keep stakeholders informed. Cultivate and manage business development opportunities; understand EY services and proactively identify ways to serve clients; develop long-term client relationships. Demonstrate in-depth technical capabilities and professional knowledge. To qualify for the role you must have
A bachelor’s degree and ~5 years of related work experience; or a master’s degree and ~4 years of related work experience Approximately 4 years of healthcare consulting experience; prior managerial experience preferred Experience with patient access and centralized contact centers; ability to lead patient access initiatives including clinician management, template management/optimization, referral management, and scheduling algorithms Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels Ability to read and interpret hospital financial statements and contracts; use complex financial models; map operational processes; and participate in cost reduction planning and implementation Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives Experience selling and delivering end-to-end projects (assessment, design, implementation) and developing new prospects at the C‑level Ability to manage a team of staff/senior consultants and work collaboratively in a team environment Strong analytical, problem-solving, and communication skills Proficiency with Microsoft Office tools (Excel models, Visio, PowerPoint) Willingness to travel as needed by the client Ideally you’ll also have
Degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA, and/or MPH What We Look For
We’re looking for passionate leaders with strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What We Offer You
EY offers future-focused skills development, a flexible environment, and a diverse and inclusive culture of globally connected teams. Details below reflect our compensation and benefits framework and working arrangements. Compensation and benefits package with base salary ranges; healthcare, pension/401(k), and PTO options; salary ranges vary by geography. Hybrid model: most client-facing roles require in-person collaboration 40-60% of the time over engagements. Flexible vacation policy and designated holidays; personal/family care leave and other leaves as needed. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY is committed to equal employment opportunities and reasonable accommodations for candidates with disabilities. Note:
All content is presented as published in the job description and reflects EY’s focus on healthcare transformation and provider operations.
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Business Consulting - Healthcare Transformation - Manager - Patient Access at EY. EY is shaping the future with confidence and helping clients in a rapidly changing healthcare environment. Today’s healthcare environment requires transformation through technology, patient-focused operations, and disciplined financial management. As a Manager in EY’s Health consulting practice, Healthcare Transformation focusing on Provider Operations, you will work with hospitals, health systems, physician practices, and academic medical centers to assess and redesign clinical processes, manage client engagement teams, and contribute to business development on strategic and global priority accounts. Your Key Responsibilities
Spend most of your time teaming with a provider operations team to assess and redesign clinical processes for a broad spectrum of healthcare clients, including not-for-profit and for-profit organizations. Lead provider operations initiatives across areas such as operational improvement, benchmarking and financial quantification, cost reduction/revenue enhancement, workflow redesign, and patient access initiatives (template management, template optimization, scheduling algorithms). Skills And Attributes For Success
Effectively manage and motivate client engagement teams; foster an innovative, inclusive, and team-oriented environment; mentor junior consultants. Build relationships with client personnel; deliver high-quality work within time and budget; monitor progress and manage risk; keep stakeholders informed. Cultivate and manage business development opportunities; understand EY services and proactively identify ways to serve clients; develop long-term client relationships. Demonstrate in-depth technical capabilities and professional knowledge. To qualify for the role you must have
A bachelor’s degree and ~5 years of related work experience; or a master’s degree and ~4 years of related work experience Approximately 4 years of healthcare consulting experience; prior managerial experience preferred Experience with patient access and centralized contact centers; ability to lead patient access initiatives including clinician management, template management/optimization, referral management, and scheduling algorithms Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels Ability to read and interpret hospital financial statements and contracts; use complex financial models; map operational processes; and participate in cost reduction planning and implementation Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives Experience selling and delivering end-to-end projects (assessment, design, implementation) and developing new prospects at the C‑level Ability to manage a team of staff/senior consultants and work collaboratively in a team environment Strong analytical, problem-solving, and communication skills Proficiency with Microsoft Office tools (Excel models, Visio, PowerPoint) Willingness to travel as needed by the client Ideally you’ll also have
Degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA, and/or MPH What We Look For
We’re looking for passionate leaders with strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What We Offer You
EY offers future-focused skills development, a flexible environment, and a diverse and inclusive culture of globally connected teams. Details below reflect our compensation and benefits framework and working arrangements. Compensation and benefits package with base salary ranges; healthcare, pension/401(k), and PTO options; salary ranges vary by geography. Hybrid model: most client-facing roles require in-person collaboration 40-60% of the time over engagements. Flexible vacation policy and designated holidays; personal/family care leave and other leaves as needed. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. EY is committed to equal employment opportunities and reasonable accommodations for candidates with disabilities. Note:
All content is presented as published in the job description and reflects EY’s focus on healthcare transformation and provider operations.
#J-18808-Ljbffr