EY
Business Consulting - Healthcare Transformation - Manager - Patient Access
EY, Jacksonville, Florida, United States, 32290
Overview
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Business Consulting - Healthcare Transformation - Manager - Patient Access
role at
EY . Today’s healthcare environment is rapidly changing. EY’s Health consulting practice helps clients across hospitals, healthcare systems, physician practices, and payors stabilize operations and plan for a financially sustainable future through transformative technology and patient-focused processes. As a Manager within Health Consulting, you will work with clients across the healthcare industry to transform operations and meet evolving market demands. The opportunity As part of EY’s Health consulting practice, you will work with clients across the country to solve complex problems in today’s healthcare environment. We are seeking a highly motivated Manager with a focus on provider operations and patient access to manage client engagement teams, deliver professional services, and lead business development on strategic accounts. Responsibilities
Lead and manage client engagement teams focusing on provider operations and patient access Work with a broad spectrum of healthcare clients to assess and redesign clinical processes Collaborate with not-for-profit and for-profit hospitals, health systems, academic medical centers, and practitioners Drive operational improvement, benchmarking and financial quantification, cost reduction, workflow redesign, and patient access initiatives including template management, template optimization, and scheduling algorithms Engage in business development activities and manage strategic and global priority accounts What you’ll do in the role
Operate within EY’s Health consulting group, solving complex problems in today’s healthcare environment Lead patient access initiatives, including clinician management, template management and optimization, referral management, and scheduling Oversee centralization of patient access functions, contact center staffing models, and technology for engagement channels Read and interpret hospital financial statements and contracts; develop and use financial models; map operational processes; plan and implement cost reduction initiatives Support M&A activities, physician alignment, and financial margin improvement efforts Sell and deliver projects across the full lifecycle from assessment to design and implementation Qualifications
A bachelor’s degree with approximately 5 years of related experience; or a master’s degree with approximately 4 years of related experience Approximately 4 years of healthcare consulting experience, preferably with prior manager-level experience Required experience with patient access and centralized contact centers Ability to lead patient access initiatives (template optimization, scheduling algorithms) in ambulatory settings Experience with centralization of patient access functions and contact center technologies Ability to read and interpret hospital financial statements and contracts; experience with financial modeling and process mapping Experience with healthcare organization M&A, physician alignment, or margin improvement initiatives Experience selling and delivering projects across assessment, design, and implementation Ability to develop revenue within existing clients and identify new prospects at senior levels Ability to lead a team of staff/senior consultants and collaborate effectively in a team Strong analytical, problem-solving, and communication skills Proficiency with Microsoft Office tools (Excel, Visio, PowerPoint) for work products Willingness to travel to meet client needs Preferred/Additional
A degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA, and/or MPH preferred What We Look For
We’re looking for passionate leaders with a strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What We Offer You
EY will provide future-focused development and world-class experiences in a flexible, inclusive environment. See our Total Rewards for details on compensation, benefits, and leave policies; a hybrid model is expected for client-facing roles. EY is an equal opportunity employer. We prohibit discrimination and harassment of any kind and are committed to providing reasonable accommodations for qualified individuals with disabilities.
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Join to apply for the
Business Consulting - Healthcare Transformation - Manager - Patient Access
role at
EY . Today’s healthcare environment is rapidly changing. EY’s Health consulting practice helps clients across hospitals, healthcare systems, physician practices, and payors stabilize operations and plan for a financially sustainable future through transformative technology and patient-focused processes. As a Manager within Health Consulting, you will work with clients across the healthcare industry to transform operations and meet evolving market demands. The opportunity As part of EY’s Health consulting practice, you will work with clients across the country to solve complex problems in today’s healthcare environment. We are seeking a highly motivated Manager with a focus on provider operations and patient access to manage client engagement teams, deliver professional services, and lead business development on strategic accounts. Responsibilities
Lead and manage client engagement teams focusing on provider operations and patient access Work with a broad spectrum of healthcare clients to assess and redesign clinical processes Collaborate with not-for-profit and for-profit hospitals, health systems, academic medical centers, and practitioners Drive operational improvement, benchmarking and financial quantification, cost reduction, workflow redesign, and patient access initiatives including template management, template optimization, and scheduling algorithms Engage in business development activities and manage strategic and global priority accounts What you’ll do in the role
Operate within EY’s Health consulting group, solving complex problems in today’s healthcare environment Lead patient access initiatives, including clinician management, template management and optimization, referral management, and scheduling Oversee centralization of patient access functions, contact center staffing models, and technology for engagement channels Read and interpret hospital financial statements and contracts; develop and use financial models; map operational processes; plan and implement cost reduction initiatives Support M&A activities, physician alignment, and financial margin improvement efforts Sell and deliver projects across the full lifecycle from assessment to design and implementation Qualifications
A bachelor’s degree with approximately 5 years of related experience; or a master’s degree with approximately 4 years of related experience Approximately 4 years of healthcare consulting experience, preferably with prior manager-level experience Required experience with patient access and centralized contact centers Ability to lead patient access initiatives (template optimization, scheduling algorithms) in ambulatory settings Experience with centralization of patient access functions and contact center technologies Ability to read and interpret hospital financial statements and contracts; experience with financial modeling and process mapping Experience with healthcare organization M&A, physician alignment, or margin improvement initiatives Experience selling and delivering projects across assessment, design, and implementation Ability to develop revenue within existing clients and identify new prospects at senior levels Ability to lead a team of staff/senior consultants and collaborate effectively in a team Strong analytical, problem-solving, and communication skills Proficiency with Microsoft Office tools (Excel, Visio, PowerPoint) for work products Willingness to travel to meet client needs Preferred/Additional
A degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA, and/or MPH preferred What We Look For
We’re looking for passionate leaders with a strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What We Offer You
EY will provide future-focused development and world-class experiences in a flexible, inclusive environment. See our Total Rewards for details on compensation, benefits, and leave policies; a hybrid model is expected for client-facing roles. EY is an equal opportunity employer. We prohibit discrimination and harassment of any kind and are committed to providing reasonable accommodations for qualified individuals with disabilities.
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