Hilton Grand Vacations is hiring: Supervisor Housekeeping in Orlando

The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlandos major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweeks Top Global 100 Most Loved Workplaces, so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today!

As a Housekeeping Supervisor, you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
• Maintain room inventory timely and efficiently for the Front Desk
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
• Displays professional image at all times through appearance, dress, and conduct
• Ensures hotel complies with all federal, state, and local laws, including OSHA
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
• Perform other duties as assigned by management.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• High School Diploma/GED
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• CPR/First Aid
• 2+ years of Supervisory experience
• Prior housekeeping experience in hospitality industry
• Bilingual

HGV earned high ratings for encouraging work-life balance and family-friendly benefits. Our team values dedication and hard work from Owners, Members, Guests, and Team Members.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for executing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees.
• Maintain room inventory timely and efficiently for the Front Desk.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness.
• Displays professional image through appearance, dress, and conduct.
• Ensures the hotel complies with all federal, state, and local laws, including OSHA.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• High School Diploma/GED
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• CPR/First Aid
• 2+ years of Supervisory experience
• Prior housekeeping experience in hospitality industry
• Bilingual