Hilton Grand Vacations is hiring: Supervisor Housekeeping in Orlando

Overview

Join to apply for the Supervisor Housekeeping role at Hilton Grand Vacations.

The Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to join our customer service-oriented team. Located on 34 acres of lush tropical landscape near Orlando’s major theme parks, our 720-key property offers opportunities to showcase your customer service skills while growing your career in hospitality with a reputable brand. We were named on Newsweek’s “Top Global 100 Most Loved Workplaces,” reflecting our people-first culture that recognizes performance.

Responsibilities

• Coordinate staff schedules according to standards and forecasted occupancy; assign daily work tasks to employees.
• Maintain room inventory timely and efficiently for the Front Desk.
• Document and communicate maintenance requests to the engineering department to ensure resort service quality standards are met.
• Respond quickly to guest requests in a friendly manner and follow up to ensure guest happiness.
• Display a professional image through appearance, dress, and conduct.
• Ensure the hotel complies with all federal, state, and local laws, including OSHA.
• Maintain compliance with company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
• Perform other duties as assigned by management.

Qualifications

• High School Diploma/GED
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

Preferred qualifications

• CPR/First Aid
• 2+ years of Supervisory experience
• Prior housekeeping experience in hospitality industry
• Bilingual

Additional information

HGV earned high ratings for encouraging work-life balance and family-friendly benefits. Our team values dedication and hard work from Owners, Members, Guests, and Team Members.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.