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Cope Services Inc.

HR Specialist Job at Cope Services Inc. in Amherst

Cope Services Inc., Amherst, MA, United States, 01002

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and the job listing Expires on October 16, 2025

The HR Specialist is responsible for supporting key human resource functions including recruitment, onboarding, employee relations, benefits administration, and HR compliance. This role plays a vital part in maintaining a positive workplace culture and ensuring that HR processes run smoothly and efficiently.

Key Responsibilities:

  • Recruitment & Staffing

Assist in sourcing, screening, and interviewing candidates

Coordinate job postings on internal and external platforms

Maintain applicant tracking system and ensure timely candidate follow-up

  • Employee Onboarding & Offboarding

Facilitate new hire onboarding processes, including paperwork, orientation, and systems setup

Support offboarding processes including exit interviews and final documentation

  • HR Operations & Compliance

Maintain accurate employee records in HRIS and personnel files

Ensure compliance with labor laws and company policies

Assist with audits and reporting requirements as needed

  • Benefits & Payroll Support

Provide support with benefits enrollment, changes, and employee questions

Liaise with payroll to ensure accurate and timely employee data

  • Employee Relations & Engagement

Serve as a point of contact for employee inquiries and concerns

Support engagement initiatives, employee surveys, and company events

  • Policy & Process Development

Assist in the development and communication of HR policies and procedures

Help implement HR programs and process improvements

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 2+ years of experience in an HR role (generalist or specialist capacity preferred)
  • Strong understanding of HR laws, regulations, and best practices
  • Excellent interpersonal and communication skills
  • Ability to handle sensitive and confidential information with discretion
  • Proficient in Microsoft Office; experience with HRIS systems is a plus
  • Bilingual in English and [Chinese/Spanish/etc.] is a plus (if relevant to your workforce)
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