Human Resources Generalist Job at Confidential in New York

The Human Resources Generalist – Retail Solutions will serve as a key partner to managers and employees by providing comprehensive HR support across employee relations, performance management, training and development, metrics/reporting, and HR administration. This role will work closely with leaders in the merchandising division to address employee concerns, coach managers, ensure compliance with policies, and drive a positive workplace culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Employee Relations & Performance Management

• Partner with managers to address employee performance, conduct investigations, and issue disciplinary actions and write-ups.
• Provide coaching and guidance on conflict resolution, employee engagement, and workplace concerns.
• Support managers in preparing for and conducting performance discussions, ensuring fairness and consistency.

Training & Development

• Deliver training sessions for managers and employees on HR-related topics, including communication, conflict resolution, performance management, and company policies.
• Train managers on administrative HR processes (e.g., status change forms, pay rate change forms, leave of absence procedures).
• Identify learning opportunities to strengthen leadership skills within the merchandising division.

Metrics & Reporting

• Generate and maintain HR metrics and reports related to employee relations, turnover, performance, and training compliance.
• Provide insights and recommendations based on data trends to support decision-making.

Benefits Administration

• Educate employees on benefit options and facilitate open enrollment processes.

HR Operations & Compliance

• Partner with HR leadership to ensure compliance with labor laws, company policies, and best practices.
• Support leave of absence management and related employee inquiries.
• Assist in onboarding, policy rollouts, and other HR programs as needed.

REQUIRED EXPERIENCE

• 1-3 years’ experience in a Human Resources department.
• SHRM (Society for Human Resource Management) certification is a plus.
• Proven experience as an HR Generalist in merchandising and warehouse operations.
• Strong knowledge of HR policies, practices, and employment laws.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in HRIS (Human Resource Information Systems) and MS Office Suite.

SALARY: Up to $70,000 per year

BENEFITS:

• Health insurance
• Vision insurance
• Health savings account
• Life insurance
• Paid time off
• Employee Referral programs

WORK SCHEDULE/HOURS

• Hybrid in-office schedule - Monday through Friday 9AM to 6PM

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative and Training

Industries

• Retail and Wholesale