State of Maryland
EXECUTIVE DIRECTOR, INTAKE SERVICES Program Manager Senior II
State of Maryland, Baltimore, Maryland, United States
This Management Service position serves at the pleasure of the Appointing Authority. A resume must accompany your completed application.
GRADE
24 LOCATION OF POSITION
Baltimore City Juvenile Justice Center, 300 N. Gay Street, Baltimore, MD 21202 Main Purpose of Job
The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Executive Director, Intake Services (Program Manager Senior II), to make a meaningful impact on youth and the community at DJS. Key Areas Of Leadership And Responsibility Include
Drive System-Wide Excellence: Oversee and standardize intake and diversion operations, ensuring uniform processes, adherence to state laws, regulations, collective bargaining agreements, departmental policies, and consistent application of nationally recognized best practices. Champion Positive Outcomes for Youth and Families: Lead critical assessments and reviews to protect the best interests of youth while safeguarding public safety, utilizing the law and objective screening tools and standards. Develop Community-Based Diversion Service Partnerships: Oversee the building and use of a diverse statewide array of diversion services and implementation for delinquency and CINS cases. Leverage Legal and Policy Expertise: Follow Maryland statutes governing delinquency complaints and non-delinquent petitions. Maximize System Knowledge: Utilize a working understanding of community detention, court and supervision services, and safety services to enhance intake-based services and partnerships. Build Strategic Partnerships: Collaborate with courts, law enforcement, counsel, local schools, and other state and community agencies to coordinate services, improve outcomes, and maintain public trust. Inspire and Lead High-Performing Teams: Mentor, empower, and motivate staff. Set operational standards, foster productivity, manage conflicts effectively, and exercise sound judgment and discretion to drive performance and professional growth. Project and Initiative Management: Oversee the implementation of Department-wide reforms and new initiatives related to Intake Services. Minimum Qualifications
A Bachelor’s degree from an accredited college or university. Seven (7) years of progressively responsible experience in juvenile justice system management, including managing multi-site operations and collaborating with external stakeholders, including at least four (4) years in senior management or leadership roles overseeing teams, programs, or organizational initiatives. Desired Or Preferred Qualifications
A Master’s degree (or higher) in criminal justice, social or behavioral sciences, public administration, social work, law, or a related field; Executive-level experience leading juvenile justice systems, delivering measurable system improvements; Expertise in Maryland statutes, juvenile justice policy, and departmental regulations, with a proven ability to translate legal requirements into effective statewide strategies and policies; Track record of forging and sustaining strategic partnerships with courts, law enforcement, state agencies, community stakeholders, system-impacted youth and families to advance equitable youth outcomes and enhance public safety; Knowledge of and/or experience with positive youth development, evidence-based practices, and juvenile justice policy, programs, and practices. DJS is an equal-opportunity employer and is committed to diversity in the workplace. Specifically, we value diverse experiences regarding the educational background and justice system contact. DJS values the experience gained by veterans while serving our country. Veterans are welcome to apply for all current recruitments. Bilingual applicants and people with disabilities are welcome to apply for all recruitments. Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.
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24 LOCATION OF POSITION
Baltimore City Juvenile Justice Center, 300 N. Gay Street, Baltimore, MD 21202 Main Purpose of Job
The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Executive Director, Intake Services (Program Manager Senior II), to make a meaningful impact on youth and the community at DJS. Key Areas Of Leadership And Responsibility Include
Drive System-Wide Excellence: Oversee and standardize intake and diversion operations, ensuring uniform processes, adherence to state laws, regulations, collective bargaining agreements, departmental policies, and consistent application of nationally recognized best practices. Champion Positive Outcomes for Youth and Families: Lead critical assessments and reviews to protect the best interests of youth while safeguarding public safety, utilizing the law and objective screening tools and standards. Develop Community-Based Diversion Service Partnerships: Oversee the building and use of a diverse statewide array of diversion services and implementation for delinquency and CINS cases. Leverage Legal and Policy Expertise: Follow Maryland statutes governing delinquency complaints and non-delinquent petitions. Maximize System Knowledge: Utilize a working understanding of community detention, court and supervision services, and safety services to enhance intake-based services and partnerships. Build Strategic Partnerships: Collaborate with courts, law enforcement, counsel, local schools, and other state and community agencies to coordinate services, improve outcomes, and maintain public trust. Inspire and Lead High-Performing Teams: Mentor, empower, and motivate staff. Set operational standards, foster productivity, manage conflicts effectively, and exercise sound judgment and discretion to drive performance and professional growth. Project and Initiative Management: Oversee the implementation of Department-wide reforms and new initiatives related to Intake Services. Minimum Qualifications
A Bachelor’s degree from an accredited college or university. Seven (7) years of progressively responsible experience in juvenile justice system management, including managing multi-site operations and collaborating with external stakeholders, including at least four (4) years in senior management or leadership roles overseeing teams, programs, or organizational initiatives. Desired Or Preferred Qualifications
A Master’s degree (or higher) in criminal justice, social or behavioral sciences, public administration, social work, law, or a related field; Executive-level experience leading juvenile justice systems, delivering measurable system improvements; Expertise in Maryland statutes, juvenile justice policy, and departmental regulations, with a proven ability to translate legal requirements into effective statewide strategies and policies; Track record of forging and sustaining strategic partnerships with courts, law enforcement, state agencies, community stakeholders, system-impacted youth and families to advance equitable youth outcomes and enhance public safety; Knowledge of and/or experience with positive youth development, evidence-based practices, and juvenile justice policy, programs, and practices. DJS is an equal-opportunity employer and is committed to diversity in the workplace. Specifically, we value diverse experiences regarding the educational background and justice system contact. DJS values the experience gained by veterans while serving our country. Veterans are welcome to apply for all current recruitments. Bilingual applicants and people with disabilities are welcome to apply for all recruitments. Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.
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