State of Maryland
DJS CASE MANAGEMENT PROGRAM SUPERVISOR Intake Manager
State of Maryland, Baltimore, Maryland, United States
Introduction
The Department of Juvenile Services' mission is to transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems. Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland. Main Purpose of Job
The Intake Manager oversees the county operations of the Intake Services team on the Eastern Shore. The Eastern Region Intake Manager provides management oversight to the supervisory and intake staff who deliver services to juveniles referred by various sources, including law enforcement, citizens, local education, and community agencies. The Intake Manager's main responsibilities include ensuring that regional intake operations comply with State and Federal laws, regulations, collective bargaining agreements, and Departmental policies and procedures. This requires working closely with external stakeholders and overseeing all Eastern Region intake complaints, from approved referral sources, and case outcomes. The Intake Manager also ensures that appropriate assessments and reviews are conducted to prioritize the best interest of the child, family, and public safety, and monitors and assesses program service providers, identifying additional resources, including diversion services. Minimum Qualifications
Education: A Bachelor’s degree from an accredited college or university. Experience: Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting. Notes
Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education. Desired Or Preferred Qualifications
Preference will be given to applicants who possess experience planning and supervising the performance of employees' work, especially in a community or residential services environment. Licenses, Registrations And Certifications
Candidates appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland. Special Requirements
U.S. Citizenship or Resident Alien status Must be at least 21 years of age A thorough background check, including fingerprinting and drug testing An oral interview Physical and psychological examinations Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs. Selection Process
Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. Equal Opportunity Employer
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. Bilingual applicants and people with disabilities are welcome to apply for all recruitments.
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The Department of Juvenile Services' mission is to transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems. Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland. Main Purpose of Job
The Intake Manager oversees the county operations of the Intake Services team on the Eastern Shore. The Eastern Region Intake Manager provides management oversight to the supervisory and intake staff who deliver services to juveniles referred by various sources, including law enforcement, citizens, local education, and community agencies. The Intake Manager's main responsibilities include ensuring that regional intake operations comply with State and Federal laws, regulations, collective bargaining agreements, and Departmental policies and procedures. This requires working closely with external stakeholders and overseeing all Eastern Region intake complaints, from approved referral sources, and case outcomes. The Intake Manager also ensures that appropriate assessments and reviews are conducted to prioritize the best interest of the child, family, and public safety, and monitors and assesses program service providers, identifying additional resources, including diversion services. Minimum Qualifications
Education: A Bachelor’s degree from an accredited college or university. Experience: Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting. Notes
Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education. Desired Or Preferred Qualifications
Preference will be given to applicants who possess experience planning and supervising the performance of employees' work, especially in a community or residential services environment. Licenses, Registrations And Certifications
Candidates appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland. Special Requirements
U.S. Citizenship or Resident Alien status Must be at least 21 years of age A thorough background check, including fingerprinting and drug testing An oral interview Physical and psychological examinations Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs. Selection Process
Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. Equal Opportunity Employer
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. Bilingual applicants and people with disabilities are welcome to apply for all recruitments.
#J-18808-Ljbffr