TISSOT
As an Assistant Store Manager with Tissot, the position will be responsible for directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assisting in training; coaching of retail staff, retaining and building client relationships, as well as actively seeking new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will represent the brand, inside and outside the boutique.
Company overview
Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched by our passion for performance and precision. Our passion for sport is unrivalled and our timing systems are trusted by professional sports and athletes. We provide innovative and traditional watches for customers who appreciate quality, authenticity and excellence.
Profile
Performs daily activities of operating boutique as per company standards including maximizing inventory, cash control and loss prevention techniques Assist with the implementation of strategies and plans to achieve sales results through clienteling, superior customer service, events, partnering, and traffic generating actions Deliver sales results as per company goals Delegate and assign tasks to the sales team Assist in the development of sales incentives and rewards within the store Ensure a consistent, quality store experience for customers Bring positive recognition to the brand through effective communication, enthusiastic attitude, professionalism and in-depth brand knowledge Prioritize, plan, delegate, administer and adapt to business needs Maximize inventory, cash control and loss prevention techniques Train and lead employees to successful selling and customer service Partner with the Store Manager to ensure proper channels of communication between the store and Corporate Office Help solve problems that affect the store's service, efficiency, and productivity Collaborate with Store Manager on achieving annual sales goals Coordinate in-store activities, including seasonal events, trunk shows, contests, and related tasks Adhere to and oversee compliance with Company policies and standards, including safekeeping of funds and property, security, and record-keeping All other duties assigned by Management Professional Requirements
Must have a High School Diploma, GED or equivalent Bachelor’s Degree in Management, Business or equivalent preferred Must have 3-5+ years’ retail store experience; leadership experience with sales and merchandise a plus Good problem solving skills Ability to provide outstanding customer service in line with Brand expectations Excellent selling and customer service skills Work independently and on weekends and outside of regular office hours Fluency in English and other languages as required by location Excellent oral and written communication skills; strong interpersonal skills Proficient in Microsoft Office (Outlook, Word, Excel & PowerPoint) Organized, accurate, thorough, and able to monitor work for quality Ability to adhere to deadlines and respond to inquiries within a required time frame Professional demeanor; friendly and approachable Ability to work well with all levels of internal management and staff Ability to multi-task and handle changing priorities Able to work well with minimal supervision; self-starter Ability to deal with conflict and influence across functional lines Additional Skill Requirements
Develop, motivate, and train management team; build relationships; utilize skills of workforce Recruit according to Brand standards Effectively delegate tasks and follow-up with field managers Maintain fair, consistent standards for the workforce Adjust priorities and manage time wisely in a fast-paced environment Maintain records and documentation pertaining to the workforce Communicate clearly and listen attentively; provide instructions to all employees Strong interpersonal, communication, organization and follow-through skills Accept constructive feedback Understand and follow posted work rules and procedures Strong organizational, project management and problem-solving skills with multi-tasking abilities Self-motivated and quick learner for a multifaceted business with domestic and international staff Physical Requirements
This is primarily an active position requiring the ability to stand for 5–8 hours per day, usually 3–5 days per week. During peak periods, long days may be required. May be required to climb ladders or ascend/descend stairs to stock or merchandise. Must lift items weighing 5–25 lbs regularly; heavier weights may be required. Expected to work an average of 48 hours per week. Operate computer equipment, communicate verbally, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Fine motor skills are necessary. This description outlines the basic responsibilities and requirements for the role. Duties, responsibilities and activities may change at any time with or without notice. Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability. Benefits include: health, dental and vision insurance; immediate 401(k) participation with employer match; company paid life insurance and long-term disability; PTO and extended sick/medical leave; holiday pay; voluntary FSA and related coverage; employee product discount. Job Location: Biscayne Boulevard 19525, 33180 Aventura, FL, United States Company Address: The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA
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Performs daily activities of operating boutique as per company standards including maximizing inventory, cash control and loss prevention techniques Assist with the implementation of strategies and plans to achieve sales results through clienteling, superior customer service, events, partnering, and traffic generating actions Deliver sales results as per company goals Delegate and assign tasks to the sales team Assist in the development of sales incentives and rewards within the store Ensure a consistent, quality store experience for customers Bring positive recognition to the brand through effective communication, enthusiastic attitude, professionalism and in-depth brand knowledge Prioritize, plan, delegate, administer and adapt to business needs Maximize inventory, cash control and loss prevention techniques Train and lead employees to successful selling and customer service Partner with the Store Manager to ensure proper channels of communication between the store and Corporate Office Help solve problems that affect the store's service, efficiency, and productivity Collaborate with Store Manager on achieving annual sales goals Coordinate in-store activities, including seasonal events, trunk shows, contests, and related tasks Adhere to and oversee compliance with Company policies and standards, including safekeeping of funds and property, security, and record-keeping All other duties assigned by Management Professional Requirements
Must have a High School Diploma, GED or equivalent Bachelor’s Degree in Management, Business or equivalent preferred Must have 3-5+ years’ retail store experience; leadership experience with sales and merchandise a plus Good problem solving skills Ability to provide outstanding customer service in line with Brand expectations Excellent selling and customer service skills Work independently and on weekends and outside of regular office hours Fluency in English and other languages as required by location Excellent oral and written communication skills; strong interpersonal skills Proficient in Microsoft Office (Outlook, Word, Excel & PowerPoint) Organized, accurate, thorough, and able to monitor work for quality Ability to adhere to deadlines and respond to inquiries within a required time frame Professional demeanor; friendly and approachable Ability to work well with all levels of internal management and staff Ability to multi-task and handle changing priorities Able to work well with minimal supervision; self-starter Ability to deal with conflict and influence across functional lines Additional Skill Requirements
Develop, motivate, and train management team; build relationships; utilize skills of workforce Recruit according to Brand standards Effectively delegate tasks and follow-up with field managers Maintain fair, consistent standards for the workforce Adjust priorities and manage time wisely in a fast-paced environment Maintain records and documentation pertaining to the workforce Communicate clearly and listen attentively; provide instructions to all employees Strong interpersonal, communication, organization and follow-through skills Accept constructive feedback Understand and follow posted work rules and procedures Strong organizational, project management and problem-solving skills with multi-tasking abilities Self-motivated and quick learner for a multifaceted business with domestic and international staff Physical Requirements
This is primarily an active position requiring the ability to stand for 5–8 hours per day, usually 3–5 days per week. During peak periods, long days may be required. May be required to climb ladders or ascend/descend stairs to stock or merchandise. Must lift items weighing 5–25 lbs regularly; heavier weights may be required. Expected to work an average of 48 hours per week. Operate computer equipment, communicate verbally, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Fine motor skills are necessary. This description outlines the basic responsibilities and requirements for the role. Duties, responsibilities and activities may change at any time with or without notice. Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability. Benefits include: health, dental and vision insurance; immediate 401(k) participation with employer match; company paid life insurance and long-term disability; PTO and extended sick/medical leave; holiday pay; voluntary FSA and related coverage; employee product discount. Job Location: Biscayne Boulevard 19525, 33180 Aventura, FL, United States Company Address: The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA
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