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Prisma Health

Pharmacy Tech Specialist, Co-Pay and Free Drug Assistance, 14MP

Prisma Health, Boyce Lawn, South Carolina, United States

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Overview Inspire health. Serve with compassion. Be the difference.

Job Summary Under the direction of a pharmacist, a pharmacy technician specialist is designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy, Inpatient Pharmacy, Pharmaceutical Research Center or Drug Policy Program. These tasks include, but are not limited to: System Support, Narcotics, Research, Medication Assistance Program/Patient Assistance, Medication Reconciliation, and Specialized Roles as approved by the Pharmacy Director Cohort that include system level support and processes.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health\'s values: Inspire health. Serve with compassion. Be the difference.

Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting, including but not limited to: System Support, Informatics Support, Automated Dispense Cabinet Support, Billing/Charging Support, Specialized Roles supporting the health system as approved by the Pharmacy Director Cohort, Narcotics Management as approved by the Pharmacy Director Cohort.

Adheres to the appropriate regulatory guidelines for narcotic management within a hospital or health system, including TJC, DHEC, SC Board of Pharmacy and DEA.

Expertise in inventory management as it relates to controlled substances, including collaboration in the purchasing and maintaining of purchasing records.

Maintains software competency for materials and records (e.g., Centrack Vestigo, Epic) and supports safe keeping of pharmacy retail trial materials; responds to inquiries from trial administrators, maintaining professional relationships with auditors.

Delivers medications to the appropriate patient care area or department per established schedule and workflow in a timely manner.

Supports Medication Assistance Program and/or Patient Assistance; develops policies/procedures for medication assistance workflow; creates a pharmacy assistance program for uninsured/underinsured patients.

Defines discharge medication assistance opportunities, including dosage form, dose, route, frequency, indication(s), and date/time last dose administered.

Conducts patient or family interviews to construct an accurate home medication list, identifies the patient\'s primary pharmacy/pharmacies, and documents information.

Contacts outside healthcare providers and pharmacies when needed to clarify or verify patient-reported medication lists and documents communications appropriately.

Site Lead for sites with greater than 350 inpatient beds or greater than 8 technicians in outpatient/retail.

Contributes to an efficient pharmacy work environment by delivering excellent customer service, answering the phone promptly, maintaining a clean work area, and being prepared for each shift.

Participates in training of new personnel and mentorship of new pharmacy technicians and interns.

Supports education and training of pharmacists and technicians within their area of expertise.

Maintains excellent customer service skills with patients, caregivers, office practice staff, prescribers, pharmacists, technicians, industry support, payors, and payor support agents.

Participates in quality assurance/performance improvement or other projects to develop or maintain best practices.

Contributes to and supports activities/tasks related to the pharmacy enterprise.

Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that reports to a supervisor, manager, director or executive.

Minimum Requirements

Education - High School diploma or equivalent; OR post high school degree.

Experience - Two (2) years of experience as a Pharmacy Tech. Experience with pharmacy software and information systems.

In Lieu Of

NA

Required Certifications, Registrations, Licenses

Certified Pharmacy Technician with the SC Board of Pharmacy

Knowledge, Skills and Abilities

Knowledge of applicable BOP/DHEC/DEA rules/regulations

Communication skills

Team-orientation skills

Customer service skills

Ability to perform work accurately with attention to detail within specified time periods

Ability to work collaboratively with Health-System and other Pharmacy staff members

Ability to handle frequent interruptions, adapt to changes in workload and schedule

Ability to set priorities and solve problems; ability to respond quickly to emergency requests

Ability to work outdoors as business needs occur

Ability to stand for extended periods or walk frequently as business needs occur

Knowledge of office equipment (fax/copier)

Proficient computer skills (word processing, spreadsheets, database)

Data entry skills

Mathematical skills

Work Shift Day (United States of America)

Location Cancer Centers - Faris Road

Facility 1510 Richland Hospital

Department 15097307 Pharmacy - Cancer Institute - CIR

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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