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Domino's Franchise

General Manager05512 4502 N Roxboro St

Domino's Franchise, Durham, North Carolina, United States, 27703

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Job Description GM Job Description Key Responsibilities: Lead a team of delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly Responsible for end of the night bank deposits when closing Conduct a nightly product inventory count when closing Ensure the store is set up properly and ready to receive orders upon opening Foster and project a sense of urgency with each and every order Ensure the store is running according to Domino’s Operation Evaluation Review standards Oversee total store operations Communicate with other managers and staff regarding any aspect that impacts business operations Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery Actively train the GMIT on all aspects of store operations Maintain staffing levels that mirror the needs of business at any point of the day Create and maintain an employee schedule based upon labor needs Collect money and signed credit card receipts from delivery drivers at the end of their shift Resolve disputes and ensure every unhappy customer is a returning customer Ensure vehicles used for delivery pass inspection, both mechanically and visually Assist with routing delivery drivers to maximize service to customers while maintaining Domino’s standards of orders delivered on time Read and understand P&L ledger Uphold Domino’s standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout Provide quality customer service to internal and external customers both over the phone and in person Speak and write clearly, and comprehend using a computer-based order entry system Contribute to and promote an atmosphere of teamwork, energy, and fun Qualifications:

Pass a background check and have at least 1 year of prior GM restaurant experience Additional Information

All your information will be kept confidential according to EEO guidelines.

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