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Domino's

General Manager(05512) - 4502 N Roxboro St.

Domino's, Durham, North Carolina, United States, 27703

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Be among the first 25 applicants. We focus on our people, training, fun atmosphere and teamwork.

Job Description General Manager position at Domino’s, responsible for overall store operations and ensuring timely and accurate order fulfillment.

Responsibilities

Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly

When closing, responsible for end of the night bank deposits

When closing, responsible for doing a nightly product inventory count

When opening, ensure the store is set up properly and ready to receive orders upon time of open

Foster and project a sense of urgency with each and every order

Ensure the store is running according to Domino’s Operation Evaluation Review standards

Oversee total store operations

Communicate with other managers and staff regarding any aspect that impacts business operations

Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery

Actively train the GMIT on all aspects of store operations

Maintain staffing levels that mirror the needs of business at any point of the day

Create and maintain an employee schedule based upon labor needs

Collect money and signed credit card receipts from delivery drivers at the end of their shift

Be comfortable with dispute resolution and ensuring every unhappy customer becomes a returning customer

Ensure vehicles used for delivery pass inspection, both mechanically and visually

Assist with routing delivery drivers to maximize service to customers while maintaining Domino’s standards of orders delivered on time

Ability to read and understand P&L ledger

Uphold Domino’s standards of grooming, uniform, and appearance

Promote pizza products, specials, and promotions

Receive cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout

Provide quality customer service to internal and external customers both over the phone and in person

Ability to speak and write clearly and comprehend the use of a computer-based order entry system

Contribute to and promote an atmosphere of teamwork, energy, and fun

Qualifications

Pass Background check

At least 1 year of prior GM restaurant experience

Additional Information All your information will be kept confidential according to EEO guidelines.

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