Domino's
General Manager(04461) - 1201 Cole Mill Rd.
Domino's, Durham, North Carolina, United States, 27703
General Manager (04461) - 1201 Cole Mill Rd.
General Manager Job Description
Responsibilities
Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly.
When closing, handle end‑night bank deposits.
When closing, conduct a nightly product inventory count.
When opening, ensure the store is set up properly and ready to receive orders at opening time.
Foster and project a sense of urgency with each and every order.
Ensure the store operates according to Domino’s Operation Evaluation Review standards.
Oversee total store operations.
Communicate with other managers and staff regarding any aspect that impacts business operations.
Calculate product and ingredient needs for bi‑weekly commissary and beverage deliveries.
Actively train the GMIT on all aspects of store operations.
Maintain staffing levels that mirror the needs of the business at any point of the day.
Create and maintain an employee schedule based on labor needs.
Collect money and signed credit‑card receipts from delivery drivers at the end of their shift.
Resolve disputes and ensure every unhappy customer becomes a returning customer.
Ensure delivery vehicles pass inspection, both mechanically and visually.
Assist with routing delivery drivers to maximize customer service while maintaining Domino’s delivery‑on‑time standards.
Read and understand P&L ledgers.
Uphold Domino’s standards of grooming, uniform, and appearance.
Promote pizza products, specials, and promotions.
Receive cross‑training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and boxing products for delivery or carryout.
Provide quality customer service to internal and external customers both over the phone and in person.
Speak and write clearly and comprehend the use of a computer‑based order‑entry system.
Contribute to and promote an atmosphere of teamwork, energy, and fun.
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Responsibilities
Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly.
When closing, handle end‑night bank deposits.
When closing, conduct a nightly product inventory count.
When opening, ensure the store is set up properly and ready to receive orders at opening time.
Foster and project a sense of urgency with each and every order.
Ensure the store operates according to Domino’s Operation Evaluation Review standards.
Oversee total store operations.
Communicate with other managers and staff regarding any aspect that impacts business operations.
Calculate product and ingredient needs for bi‑weekly commissary and beverage deliveries.
Actively train the GMIT on all aspects of store operations.
Maintain staffing levels that mirror the needs of the business at any point of the day.
Create and maintain an employee schedule based on labor needs.
Collect money and signed credit‑card receipts from delivery drivers at the end of their shift.
Resolve disputes and ensure every unhappy customer becomes a returning customer.
Ensure delivery vehicles pass inspection, both mechanically and visually.
Assist with routing delivery drivers to maximize customer service while maintaining Domino’s delivery‑on‑time standards.
Read and understand P&L ledgers.
Uphold Domino’s standards of grooming, uniform, and appearance.
Promote pizza products, specials, and promotions.
Receive cross‑training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and boxing products for delivery or carryout.
Provide quality customer service to internal and external customers both over the phone and in person.
Speak and write clearly and comprehend the use of a computer‑based order‑entry system.
Contribute to and promote an atmosphere of teamwork, energy, and fun.
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr