Crowe
ServiceNow IRM Implementation Senior Consultant
Join to apply for the ServiceNow IRM Implementation Senior Consultant role at Crowe. Job Description
Crowe is seeking an experienced and motivated Senior Consultant to join our growing ServiceNow Cloud Solutions team. This role is ideal for a professional with strong ServiceNow expertise who is ready to lead client projects, manage delivery teams, and contribute to business development activities. As a Senior Consultant, you will serve as a trusted advisor to clients, taking ownership of solution delivery from design through implementation. You will also help shape the growth of our practice by leading sales demos, supporting proposal development, and mentoring junior team members. We are looking for candidates who are entrepreneurial, client-service oriented, and eager to expand their ServiceNow and consulting leadership skills. Responsibilities
Lead end-to-end client projects across ServiceNow applications (e.g., IRM, ITSM, CSM, HRSD, SecOps, etc.), ensuring high-quality delivery. Serve as the primary client contact for engagements, building trusted relationships and managing expectations. Translate complex business requirements into scalable, effective ServiceNow solutions. Facilitate workshops and design sessions with clients to shape solution direction. Configure, customize, and extend ServiceNow applications, while overseeing execution by staff-level team members. Deliver sales demos to prospective clients, showcasing ServiceNow capabilities and Crowe’s approach. Support proposal development, SOW creation, and pre-sales activities. Mentor and train junior staff, supporting their technical and consulting skill growth. Contribute to internal best practices, accelerators, and knowledge sharing to enhance delivery quality. Collaborate with leadership on thought leadership and practice-building initiatives. Qualifications
Strong hands-on experience configuring and implementing ServiceNow solutions. Proficiency with ServiceNow development (JavaScript, Business Rules, Workflows, UI Policies, etc.). Familiarity with ServiceNow integrations (REST/SOAP APIs) and third-party tools. Excellent communication, facilitation, and client-facing presentation skills. Proven ability to lead ServiceNow delivery projects and guide junior staff. Experience with business development activities (demos, proposals, pre-sales discussions) – Preferred. Strong problem-solving and organizational skills. Certifications
ServiceNow Certified System Administrator (CSA) – Preferred. One or more ServiceNow Certified Implementation Specialist certifications – Preferred. Certified Application Developer (CAD) – a plus. Qualifications (Education & Experience)
2+ years of direct ServiceNow implementation experience. Ability to independently lead client projects and contribute to business development. Strong track record of delivering ServiceNow solutions that meet client needs. Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field preferred. Willingness to travel up to 30% as needed for client engagements. Compensation & Benefits
The wage range for this role is $74,100.00 - $147,800.00 per year. This range reflects factors including skill, experience, licensure, and geographic considerations. Crowe uses an equitable and comprehensive total rewards package, with details available on our careers page. Company & Culture
Crowe values care, trust, courage, and stewardship. We are committed to ethical behavior, integrity, and inclusive growth. Crowe is an equal employment opportunity employer and does not discriminate on race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, or protected veteran status. Crowe supports employment eligibility verification where required. Crowe will consider qualified applicants with criminal histories in accordance with applicable laws. About Crowe
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. We serve clients worldwide as an independent member of Crowe Global, with more than 200 independent firms in over 130 countries. Job Postings & Location
Fort Lauderdale, Miami, and surrounding areas. Referrals increase your chances of interviewing. Get notified about new Senior Implementation Consultant jobs in Miami, FL.
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Join to apply for the ServiceNow IRM Implementation Senior Consultant role at Crowe. Job Description
Crowe is seeking an experienced and motivated Senior Consultant to join our growing ServiceNow Cloud Solutions team. This role is ideal for a professional with strong ServiceNow expertise who is ready to lead client projects, manage delivery teams, and contribute to business development activities. As a Senior Consultant, you will serve as a trusted advisor to clients, taking ownership of solution delivery from design through implementation. You will also help shape the growth of our practice by leading sales demos, supporting proposal development, and mentoring junior team members. We are looking for candidates who are entrepreneurial, client-service oriented, and eager to expand their ServiceNow and consulting leadership skills. Responsibilities
Lead end-to-end client projects across ServiceNow applications (e.g., IRM, ITSM, CSM, HRSD, SecOps, etc.), ensuring high-quality delivery. Serve as the primary client contact for engagements, building trusted relationships and managing expectations. Translate complex business requirements into scalable, effective ServiceNow solutions. Facilitate workshops and design sessions with clients to shape solution direction. Configure, customize, and extend ServiceNow applications, while overseeing execution by staff-level team members. Deliver sales demos to prospective clients, showcasing ServiceNow capabilities and Crowe’s approach. Support proposal development, SOW creation, and pre-sales activities. Mentor and train junior staff, supporting their technical and consulting skill growth. Contribute to internal best practices, accelerators, and knowledge sharing to enhance delivery quality. Collaborate with leadership on thought leadership and practice-building initiatives. Qualifications
Strong hands-on experience configuring and implementing ServiceNow solutions. Proficiency with ServiceNow development (JavaScript, Business Rules, Workflows, UI Policies, etc.). Familiarity with ServiceNow integrations (REST/SOAP APIs) and third-party tools. Excellent communication, facilitation, and client-facing presentation skills. Proven ability to lead ServiceNow delivery projects and guide junior staff. Experience with business development activities (demos, proposals, pre-sales discussions) – Preferred. Strong problem-solving and organizational skills. Certifications
ServiceNow Certified System Administrator (CSA) – Preferred. One or more ServiceNow Certified Implementation Specialist certifications – Preferred. Certified Application Developer (CAD) – a plus. Qualifications (Education & Experience)
2+ years of direct ServiceNow implementation experience. Ability to independently lead client projects and contribute to business development. Strong track record of delivering ServiceNow solutions that meet client needs. Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field preferred. Willingness to travel up to 30% as needed for client engagements. Compensation & Benefits
The wage range for this role is $74,100.00 - $147,800.00 per year. This range reflects factors including skill, experience, licensure, and geographic considerations. Crowe uses an equitable and comprehensive total rewards package, with details available on our careers page. Company & Culture
Crowe values care, trust, courage, and stewardship. We are committed to ethical behavior, integrity, and inclusive growth. Crowe is an equal employment opportunity employer and does not discriminate on race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, or protected veteran status. Crowe supports employment eligibility verification where required. Crowe will consider qualified applicants with criminal histories in accordance with applicable laws. About Crowe
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. We serve clients worldwide as an independent member of Crowe Global, with more than 200 independent firms in over 130 countries. Job Postings & Location
Fort Lauderdale, Miami, and surrounding areas. Referrals increase your chances of interviewing. Get notified about new Senior Implementation Consultant jobs in Miami, FL.
#J-18808-Ljbffr