Providence
Principal Service Engineer, End User Complete
Principal Service Engineer, End User Complete
Are you passionate about designing, operating, and improving large-scale endpoint management services? Join our team as a Principal Service Engineer, where you’ll lead the technical strategy and delivery of solutions using Microsoft Configuration Manager (MCM), Intune, Jamf, Nexthink, and more. You’ll partner with engineering, operations, development, and program management peers to deliver resilient, high-quality services that support Providence caregivers and business users.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Where Providence Works
Washington
California
Texas: Lubbock
Texas: Plainview
Responsibilities Lead the technical strategy and delivery of large-scale endpoint management services. Partner with engineering, operations, development, and program management to deliver resilient, high-quality services that support caregivers and business users.
Required Qualifications
Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR – a combination of equivalent education and experience
8 or more years of related experience
Strong experience in automation related to deployment, recovery, or other manual processes
Strong experience with n-tier solutions
Strong experience with resilience modeling (failure mode analysis) and the ability to simulate service outages for point solutions (automated) and platforms (manual)
Strong experience influencing engineering teams to translate customer and technical requirements into service architecture to meet Quality of Service Expectations
Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
Strong experience leveraging data and metrics to drive behavior, process, and priority decisions using logical analysis
Strong experience in advanced problem solving using systematic procedures and root cause analysis
Preferred Qualifications
Master's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR – a combination of equivalent education and experience
8 or more years of endpoint management experience
Hands-on expertise with administration and troubleshooting of MCM and Intune including hierarchy management, application packaging and deployment, operating system deployment (task sequence and Autopilot), patching, and co-management features
Scripting experience using PowerShell, Bash, or Python to automate tasks and APIs for management of Intune or similar SaaS platforms
Advanced troubleshooting skills for Windows and MacOS using tools like Windows Performance Toolkit and Sysinternals
Familiarity with Nexthink or other Digital Experience (DEX) platforms
Experience in a Healthcare environment
Salary Range by Location
AK: Anchorage: Min: $68.33, Max: $116.36
AK: Kodiak, Seward, Valdez: Min: $71.23, Max: $121.29
California: Humboldt: Min: $71.23, Max: $121.29
California: Northern California - Except Humboldt: Min: $79.92, Max: $136.08
California: Southern California: Min: $71.23, Max: $121.29
Montana: Except Great Falls: Min: $55.01, Max: $93.68
Montana: Great Falls: Min: $52.12, Max: $88.75
Oregon: Non-Portland Service Area: Min: $63.70, Max: $108.47
Oregon: Portland Service Area: Min: $68.33, Max: $116.36
Texas – Lubbock, Levelland, Plainview: Min: $52.12, Max: $88.75
Washington: Western: Min: $71.23, Max: $121.29
Washington: Southwest - Olympia, Centralia: Min: $68.33, Max: $116.36
Washington: Clark County: Min: $68.33, Max: $116.36
Washington: Eastern: Min: $60.81, Max: $103.54
Washington: Southeastern: Min: $63.70, Max: $108.47
Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Our 120,000 caregivers serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
The base pay range listed is a starting point; additional compensation may be available, such as shift differentials, stand-by/on-call, overtime, bonuses, or incentives. Providence offers a comprehensive benefits package including retirement, health care, life insurance, disability, time off, voluntary benefits, well-being resources, and more. Learn more at providence.jobs/benefits.
Providence is proud to be an Equal Opportunity Employer. We are committed to an inclusive workforce with opportunities for advancement.
Requisition ID:
388763
Company:
Providence Jobs
Job Category:
Development/Engineering
Job Function:
Information Technology
Job Schedule:
Full time
Job Shift:
Day
Career Track:
Business Professional
Department:
4011 SS IS TEO NETWORK SVCS
Address:
CA Irvine 15480 Laguna Canyon Rd
Work Location:
Providence System Offices Discovery Park-Irvine
Workplace Type:
Remote
#J-18808-Ljbffr
Are you passionate about designing, operating, and improving large-scale endpoint management services? Join our team as a Principal Service Engineer, where you’ll lead the technical strategy and delivery of solutions using Microsoft Configuration Manager (MCM), Intune, Jamf, Nexthink, and more. You’ll partner with engineering, operations, development, and program management peers to deliver resilient, high-quality services that support Providence caregivers and business users.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Where Providence Works
Washington
California
Texas: Lubbock
Texas: Plainview
Responsibilities Lead the technical strategy and delivery of large-scale endpoint management services. Partner with engineering, operations, development, and program management to deliver resilient, high-quality services that support caregivers and business users.
Required Qualifications
Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR – a combination of equivalent education and experience
8 or more years of related experience
Strong experience in automation related to deployment, recovery, or other manual processes
Strong experience with n-tier solutions
Strong experience with resilience modeling (failure mode analysis) and the ability to simulate service outages for point solutions (automated) and platforms (manual)
Strong experience influencing engineering teams to translate customer and technical requirements into service architecture to meet Quality of Service Expectations
Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
Strong experience leveraging data and metrics to drive behavior, process, and priority decisions using logical analysis
Strong experience in advanced problem solving using systematic procedures and root cause analysis
Preferred Qualifications
Master's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR – a combination of equivalent education and experience
8 or more years of endpoint management experience
Hands-on expertise with administration and troubleshooting of MCM and Intune including hierarchy management, application packaging and deployment, operating system deployment (task sequence and Autopilot), patching, and co-management features
Scripting experience using PowerShell, Bash, or Python to automate tasks and APIs for management of Intune or similar SaaS platforms
Advanced troubleshooting skills for Windows and MacOS using tools like Windows Performance Toolkit and Sysinternals
Familiarity with Nexthink or other Digital Experience (DEX) platforms
Experience in a Healthcare environment
Salary Range by Location
AK: Anchorage: Min: $68.33, Max: $116.36
AK: Kodiak, Seward, Valdez: Min: $71.23, Max: $121.29
California: Humboldt: Min: $71.23, Max: $121.29
California: Northern California - Except Humboldt: Min: $79.92, Max: $136.08
California: Southern California: Min: $71.23, Max: $121.29
Montana: Except Great Falls: Min: $55.01, Max: $93.68
Montana: Great Falls: Min: $52.12, Max: $88.75
Oregon: Non-Portland Service Area: Min: $63.70, Max: $108.47
Oregon: Portland Service Area: Min: $68.33, Max: $116.36
Texas – Lubbock, Levelland, Plainview: Min: $52.12, Max: $88.75
Washington: Western: Min: $71.23, Max: $121.29
Washington: Southwest - Olympia, Centralia: Min: $68.33, Max: $116.36
Washington: Clark County: Min: $68.33, Max: $116.36
Washington: Eastern: Min: $60.81, Max: $103.54
Washington: Southeastern: Min: $63.70, Max: $108.47
Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Our 120,000 caregivers serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
The base pay range listed is a starting point; additional compensation may be available, such as shift differentials, stand-by/on-call, overtime, bonuses, or incentives. Providence offers a comprehensive benefits package including retirement, health care, life insurance, disability, time off, voluntary benefits, well-being resources, and more. Learn more at providence.jobs/benefits.
Providence is proud to be an Equal Opportunity Employer. We are committed to an inclusive workforce with opportunities for advancement.
Requisition ID:
388763
Company:
Providence Jobs
Job Category:
Development/Engineering
Job Function:
Information Technology
Job Schedule:
Full time
Job Shift:
Day
Career Track:
Business Professional
Department:
4011 SS IS TEO NETWORK SVCS
Address:
CA Irvine 15480 Laguna Canyon Rd
Work Location:
Providence System Offices Discovery Park-Irvine
Workplace Type:
Remote
#J-18808-Ljbffr