Administrative Assistant Job at AFS Foundation & Waterproofing Specialists in Br

Overview

Master Services – a regional leader in waterproofing, foundation repair, and concrete services – is expanding and looking for a dynamic Administrative Assistant to launch and support our newest office. This role is the primary office professional for the Bristol, VA location, providing key support in scheduling, customer care, and operational coordination.

Location: Bristol, VA

Base pay range: $16.00/hr - $17.00/hr

Be the Heart of Our New Location! We are seeking an organized, proactive individual who enjoys wearing many hats.

What You’ll Do

Responsibilities

• As the go-to administrative support, manage day-to-day office operations and communications to support the Operations Manager and field teams
• Answer and direct incoming phone calls professionally; draft, proofread, and send emails or letters on behalf of the Operations Manager
• Greet visitors and manage front-desk check-ins; keep customer records updated and assist with follow-ups
• Maintain office supply inventory and place orders as needed
• Schedule customer appointments and service calls; manage calendars for technicians and the Operations Manager
• Coordinate internal meetings and travel bookings or accommodations; organize and prepare installation paperwork and job files
• Serve as a communication hub between office and field teams; ensure smooth scheduling of crews and accurate project timelines
• Support production operations to keep projects on time and inform customers; assist with light reporting and data entry

Qualifications

• 2+ years of experience in administration, scheduling, customer service, or logistics
• Strong multitasking skills and ability to manage priorities independently
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new software
• High attention to detail and a solution-oriented mindset

Benefits

• Medical, Dental, Vision Insurance
• 401k + Company Match
• Earned Time Off + Paid Holidays
• Employee Assistance Program
• Supportive culture and growth opportunities

Work Schedule

Monday - Friday | 8:00 AM - 5:00 PM