Online Grocery Pick-Up Clerk Job at Fred Meyer in Boise

Overview

Join to apply for the Online Grocery Pick-Up Clerk role at Fred Meyer

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

What You’ll Do / Responsibilities

• Online Grocery Pick-Up Clerk / In-Store Grocery Shopper: select and gather products for customers\' online orders in the most efficient manner with attention to freshness and quality.
• Assemble customers\' online orders, process coupons and payment, and deliver and load orders to cars when customers arrive for pick up.
• Provide a positive customer service experience that makes customers want to return to online shopping.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers\' orders from Order Selector, store products in optimal temperature zones, read and follow directions in notes, and ensure order accuracy.
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner.
• Retrieve each customer\'s order from staging locations and load orders into customers\' cars.
• Process orders through the point of sale (POS) system and handle substitutions when items are unavailable.
• Maintain organization and cleanliness of staging areas and equipment; report pricing, scanning, and item location discrepancies to the e-Commerce supervisor; inspect equipment and notify management of items in need of repair.
• Perform required opening and closing procedures and assist in training new e-Commerce team members.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Minimum Position Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Desired Previous Experience

• Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Benefits

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through Continuing Education programs.
• Growth opportunities through training programs and diverse career pathways.

Position Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Human Resources Services

We’re looking forward to reviewing your application for the Grocery Clerk role in Boise, ID as part of our ongoing recruitment efforts.