SystImmune is hiring: IT Infrastructure Specialist in Redmond

SystImmune is a leading and well-funded clinical-stage biopharmaceutical company located in Redmond, WA and Princeton, NJ. It specializes in developing innovative cancer treatments using its established drug development platforms, focusing on bi-specific, multi-specific antibodies, and antibody-drug conjugates (ADCs). SystImmune has multiple assets in various stages of clinical trials for solid tumor and hematologic indications.

We are seeking a knowledgeable and hands-on IT Infrastructure Specialist to join our growing IT team. This role handles advanced troubleshooting, infrastructure maintenance, and support for servers, networks, storage, and lab equipment. You will work closely with the Lead IT engineer to ensure stable, secure, and efficient operation of our technology systems while assisting with upgrades and special projects.

This position requires a full-time onsite presence at our Redmond, WA location.

Responsibilities

• Server Administration: Manage windows Server environments (2012-2022) and multiple Linux distribution (Ubuntu, RedHat, Debian).
• Server Administration: Support virtualization platforms including VMware ESXi and Microsoft Hyper-V.
• Server Administration: Perform systems updates, patching, monitoring, and basic performance tuning.
• Network & Security: Assist in managing Palo Alto firewalls, Cisco switches, Unifi, and Meraki networking gear.
• Network & Security: Configure and troubleshoot VLANs and basic routing.
• Network & Security: Deploy and maintain antivirus platforms and apply security patches.
• Storage And Backup: Maintain Dell EMC storage arrays and Synology NAS devices.
• Storage And Backup: Perform backup and restore operations utilizing Veaam, including regular test recoveries.
• End-User & Lab Support: Provide Tier 3 escalation support for servers, client devices, and laboratory instrument computers.
• End-User & Lab Support: Collaborate with lab staff to ensure stable operation of scientific instruments and associated software.
• Tools & Ticking: Use JIRA Service Management for ticket tracking and documentation.
• Tools & Ticking: Monitor systems using Datto RMM and provide remote support utilizing multiple RMM tools including GoToAssist and TeamViewer.
• Legacy Systems: Support critical legacy systems while assisting in upgrade/migration projects.

Qualifications

• Bachelor’s degree in information technology, Information Management Systems, or related field required.
• Minimum of 3 years of hands-on IT experience, including server administration, networking, and end-user support.
• At least 2 years working with virtualization platforms and enterprise-grade networking equipment.
• Prior experience supporting laboratory IT systems or regulated environments is a plus.

Experience With The Following Technologies Is Strongly Preferred

• Windows Server 2012-2022, Ubuntu, RedHat, Debian, VMware ESXi, Hyper-V, Dell Hypervisors, Dell EMC NAS, Synology NAS, Dell iDRAC, Palo Alto firewalls, Cisco switches, Unifi networking gear, Meraki networking gear, Veeam, Datto RMM, GoToAssist, TeamViewer, JIRA Service Management.
• Strong knowledge of networking fundamentals including VLANs, IP addressing, and firewall concepts.
• Lab IT experience is a plus: Waters UNIFI, Waters Connect and Empower, LIMS platforms, Dassault Systemes, Dotmatics, Tableau Server.
• Additional skills is a plus: HTML, CSS, JavaScript, PHP, SQL
• Strong troubleshooting skills and ability to work independently on assigned tasks.
• Excellent documentation and communication abilities.

Compensation And Benefits

The expected base salary range for this position is $70,000 - $100,000 annually. SystImmune offers a comprehensive benefits package including: 100% paid employee premiums for medical/dental/vision, also STD, LTD, a 401(k) plan with a 50% company match of up to 3% and a vesting schedule of only 5 years, 15 PTO days per year, sick leave, plus 11 paid holidays and MORE.

SystImmune is an Equal Opportunity Employer. We welcome diverse talent and encourage all qualified applicants to apply.