RIVA Solutions, Inc.
Overview
System Engineer IV (Apple macOS System Administrator) – Boulder, CO (Onsite) Location: Boulder, CO (Onsite). Terms: Full-Time. Clearance: U.S. Citizenship with ability to obtain and maintain a Public Trust. Travel: Up to 10%. About the Role
RIVA Solutions supports NOAA GSL in Boulder, CO. This role will design, configure, install, maintain, and upgrade Apple hardware, macOS systems, and associated peripherals. The System Engineer will assist with end-user support and collaborate with IT peers to implement scalable, future-proof architectures that support NOAA’s scientific computing mission. Core Responsibilities
Provide direct support and helpdesk ticket response for macOS users Manage system builds, image creation, software patching, and OS upgrades Design, configure, and implement macOS devices within the enterprise Support Google Apps for Government (Gmail, Calendar, Drive, Voice, Meet, etc.) Update documentation, procedures, and user support resources Assist with inventory processes and asset management Collaborate with engineering staff to assess and support evolving IT needs Perform other job-related duties as assigned Required Qualifications
In-depth knowledge of macOS architecture, security, and troubleshooting Experience with MDM tools (Jamf, Mosyle, Munki, ABM, etc.) Ability to create automation tasks and policies for operational support Ability to provision and re-provision systems efficiently Knowledge of Smartcard (HSPD-12) authentication on macOS Familiarity with configuration baselines (DISA STIGs, USGCB, etc.) Strong command-line experience (Mac Terminal/Bash) Experience with enterprise patching strategies and tools Ability to support 100+ macOS systems in a semi-automated environment Familiarity with security tools such as McAfee, Nessus, or Trellix Understanding of Active Directory and Entra ID integrations Familiarity with Apple deployment tools like Apple Configurator Strong customer service and technical communication skills Adaptability to evolving Apple ecosystem tools and methods Education & Experience
Bachelor’s degree in Computer Science or related discipline (or equivalent work experience) Proven experience in macOS system administration and direct user support Experience with JAMF, ABM, or similar enterprise Apple support tools Apple certifications (Apple Certified IT Professional, Apple Certified Support Professional) preferred Experience supporting Linux (Red Hat or other distros) is a plus Salary
Up to $140,000 (based on experience) RIVA Benefits
Paid Time Off / Sick Leave Health, Dental, and Vision Coverage Life Insurance Retirement Benefits / 401K with company matching HSA/FSA Spending Accounts Long- and Short-Term Disability Pet Insurance Wellness Program Initiatives RIVA Flex Additional Workplace Benefits RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.
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System Engineer IV (Apple macOS System Administrator) – Boulder, CO (Onsite) Location: Boulder, CO (Onsite). Terms: Full-Time. Clearance: U.S. Citizenship with ability to obtain and maintain a Public Trust. Travel: Up to 10%. About the Role
RIVA Solutions supports NOAA GSL in Boulder, CO. This role will design, configure, install, maintain, and upgrade Apple hardware, macOS systems, and associated peripherals. The System Engineer will assist with end-user support and collaborate with IT peers to implement scalable, future-proof architectures that support NOAA’s scientific computing mission. Core Responsibilities
Provide direct support and helpdesk ticket response for macOS users Manage system builds, image creation, software patching, and OS upgrades Design, configure, and implement macOS devices within the enterprise Support Google Apps for Government (Gmail, Calendar, Drive, Voice, Meet, etc.) Update documentation, procedures, and user support resources Assist with inventory processes and asset management Collaborate with engineering staff to assess and support evolving IT needs Perform other job-related duties as assigned Required Qualifications
In-depth knowledge of macOS architecture, security, and troubleshooting Experience with MDM tools (Jamf, Mosyle, Munki, ABM, etc.) Ability to create automation tasks and policies for operational support Ability to provision and re-provision systems efficiently Knowledge of Smartcard (HSPD-12) authentication on macOS Familiarity with configuration baselines (DISA STIGs, USGCB, etc.) Strong command-line experience (Mac Terminal/Bash) Experience with enterprise patching strategies and tools Ability to support 100+ macOS systems in a semi-automated environment Familiarity with security tools such as McAfee, Nessus, or Trellix Understanding of Active Directory and Entra ID integrations Familiarity with Apple deployment tools like Apple Configurator Strong customer service and technical communication skills Adaptability to evolving Apple ecosystem tools and methods Education & Experience
Bachelor’s degree in Computer Science or related discipline (or equivalent work experience) Proven experience in macOS system administration and direct user support Experience with JAMF, ABM, or similar enterprise Apple support tools Apple certifications (Apple Certified IT Professional, Apple Certified Support Professional) preferred Experience supporting Linux (Red Hat or other distros) is a plus Salary
Up to $140,000 (based on experience) RIVA Benefits
Paid Time Off / Sick Leave Health, Dental, and Vision Coverage Life Insurance Retirement Benefits / 401K with company matching HSA/FSA Spending Accounts Long- and Short-Term Disability Pet Insurance Wellness Program Initiatives RIVA Flex Additional Workplace Benefits RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.
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