Per Scholas, Inc
IT Support Technical Instructor (Contract) Houston, Texas, United States
Per Scholas, Inc, Houston, Texas, United States, 77246
Overview
IT Support Technical Instructor (Contract) – Houston, Texas ABOUT PER SCHOLAS: Per Scholas is on a mission to drive mobility and opportunity in technology by unlocking potential, uplifting communities, and meeting employer needs through tech training. We offer no-cost training programs in in-demand tech skills with national remote training and campuses in 20+ cities. To date, 30,000+ individuals have been trained, propelling their careers in tech. Per Scholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Position Title:
IT Support Technical Instructor (Contract) Location:
Houston, Texas Reports To:
Managing Director Employment Type:
Contract Duration:
3-6 Months Hourly Rate:
$31.25 Who we’re looking for Per Scholas seeks an IT Support Outline instructor to join our Training Team. The ideal candidate is detail-oriented with strong technical and instructional skills, able to adapt quickly to a dynamic environment, and accountable. To succeed, candidates should be business-minded within our mission and excel in instructional delivery that meets clients’ and learners’ high expectations. Responsibilities
Support instructor-led training that prepares students for entry-level to mid-level IT Support roles. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of student progress, addressing student violations consistently, and more. Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum. Collaborate with the team to identify student needs, provide support, establish individualized plans for student achievement, and participate in regular student-status meetings. Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes. Support and maintain training curricula, syllabi, lesson plans, and other classroom materials. What you’ll bring to us
Instructional Skill Sets
1-3 years of teaching or training experience Strong technical background; able to convey highly technical subject matter Ability to respond clearly to live digital conversations via platforms such as Zoom or in-person settings Required Skill Sets
Proficient understanding of IT support fundamentals (hardware, software, networking) Familiarity with Windows, MacOS, and Linux Experience troubleshooting common IT issues (software installs, network configurations, hardware malfunctions) Knowledge of IT security protocols and best practices Ability to work with diverse IT tools (helpdesk ticketing systems, remote desktop tools, hardware diagnostics) Understanding of cloud computing platforms and services Experience with mobile device management and troubleshooting Familiarity with virtualization technologies Knowledge of IT support best practices and SLAs Ability to stay updated with the evolving tech landscape Commitment to ongoing professional development and relevant certifications Preferred Skill Sets
Experience diagnosing, repairing, and maintaining computer hardware Ability to install, configure, and troubleshoot Windows, Linux, and macOS Experience setting up and managing wired and wireless networks Experience configuring and securing mobile devices (Android and iOS) Experience with Windows Server environments (Active Directory, DHCP, DNS) Experience designing Group Policy and managing user environments Experience with server storage (RAID, disks) Experience implementing backup strategies on Windows Server Professional Qualifications
Bachelor's degree (or equivalent practical/industry experience); Master’s preferred Strong technical aptitude with tools like Google Sheets/Excel, Salesforce, Slack, Zoom Excellent written communication, presentation, and customer service skills Solid understanding of business needs; strong evaluation and data management skills Relevant IT background a plus; willingness to learn is essential Relevant certifications (e.g., CompTIA A+, Network+) preferred At least three years of IT support experience Personal Characteristics
Thrives in a creative, fast-paced startup environment Data-driven, collaborative, and adaptable; strong cross-functional teamwork Life-long learner with effective communication; tech-savvy and quick to learn new tools Detail-oriented with strong organizational skills; effective public speaking and relationship-building abilities Committed to Per Scholas’ mission and to recruiting diverse talent Questions
If you have questions about this role, please email our Talent team at jobs@perscholas.org. We are an equal opportunity employer and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin. Interested in building your career at Per Scholas? Get future opportunities sent straight to your email. Apply for this job
Indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you legally authorized to work in the US? * Will you now, or in the future, require employment sponsorship from Per Scholas? * What is your desired salary for this role? * Are you engaged in any activity or venture deemed or could potentially suggest a conflict of interest with the role you’ve applied for? * Do you have technical instruction or professional teaching experience?* How many years of teaching or training experience do you have? * Are you CompTIA A+ certified (current edition 1001-1002 Series) or can you obtain certification within 30 days of hire? * What is your experience working with servers, virtualization, networking, operating systems, and security? * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary and confidential. Equal Employment Opportunity policy applies. Disability information is collected under OFCCP guidelines. Providing this information is voluntary and will not affect your job application. If you want more information, visit the U.S. Department of Labor’s OFCCP website.
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IT Support Technical Instructor (Contract) – Houston, Texas ABOUT PER SCHOLAS: Per Scholas is on a mission to drive mobility and opportunity in technology by unlocking potential, uplifting communities, and meeting employer needs through tech training. We offer no-cost training programs in in-demand tech skills with national remote training and campuses in 20+ cities. To date, 30,000+ individuals have been trained, propelling their careers in tech. Per Scholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Position Title:
IT Support Technical Instructor (Contract) Location:
Houston, Texas Reports To:
Managing Director Employment Type:
Contract Duration:
3-6 Months Hourly Rate:
$31.25 Who we’re looking for Per Scholas seeks an IT Support Outline instructor to join our Training Team. The ideal candidate is detail-oriented with strong technical and instructional skills, able to adapt quickly to a dynamic environment, and accountable. To succeed, candidates should be business-minded within our mission and excel in instructional delivery that meets clients’ and learners’ high expectations. Responsibilities
Support instructor-led training that prepares students for entry-level to mid-level IT Support roles. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of student progress, addressing student violations consistently, and more. Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum. Collaborate with the team to identify student needs, provide support, establish individualized plans for student achievement, and participate in regular student-status meetings. Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes. Support and maintain training curricula, syllabi, lesson plans, and other classroom materials. What you’ll bring to us
Instructional Skill Sets
1-3 years of teaching or training experience Strong technical background; able to convey highly technical subject matter Ability to respond clearly to live digital conversations via platforms such as Zoom or in-person settings Required Skill Sets
Proficient understanding of IT support fundamentals (hardware, software, networking) Familiarity with Windows, MacOS, and Linux Experience troubleshooting common IT issues (software installs, network configurations, hardware malfunctions) Knowledge of IT security protocols and best practices Ability to work with diverse IT tools (helpdesk ticketing systems, remote desktop tools, hardware diagnostics) Understanding of cloud computing platforms and services Experience with mobile device management and troubleshooting Familiarity with virtualization technologies Knowledge of IT support best practices and SLAs Ability to stay updated with the evolving tech landscape Commitment to ongoing professional development and relevant certifications Preferred Skill Sets
Experience diagnosing, repairing, and maintaining computer hardware Ability to install, configure, and troubleshoot Windows, Linux, and macOS Experience setting up and managing wired and wireless networks Experience configuring and securing mobile devices (Android and iOS) Experience with Windows Server environments (Active Directory, DHCP, DNS) Experience designing Group Policy and managing user environments Experience with server storage (RAID, disks) Experience implementing backup strategies on Windows Server Professional Qualifications
Bachelor's degree (or equivalent practical/industry experience); Master’s preferred Strong technical aptitude with tools like Google Sheets/Excel, Salesforce, Slack, Zoom Excellent written communication, presentation, and customer service skills Solid understanding of business needs; strong evaluation and data management skills Relevant IT background a plus; willingness to learn is essential Relevant certifications (e.g., CompTIA A+, Network+) preferred At least three years of IT support experience Personal Characteristics
Thrives in a creative, fast-paced startup environment Data-driven, collaborative, and adaptable; strong cross-functional teamwork Life-long learner with effective communication; tech-savvy and quick to learn new tools Detail-oriented with strong organizational skills; effective public speaking and relationship-building abilities Committed to Per Scholas’ mission and to recruiting diverse talent Questions
If you have questions about this role, please email our Talent team at jobs@perscholas.org. We are an equal opportunity employer and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin. Interested in building your career at Per Scholas? Get future opportunities sent straight to your email. Apply for this job
Indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you legally authorized to work in the US? * Will you now, or in the future, require employment sponsorship from Per Scholas? * What is your desired salary for this role? * Are you engaged in any activity or venture deemed or could potentially suggest a conflict of interest with the role you’ve applied for? * Do you have technical instruction or professional teaching experience?* How many years of teaching or training experience do you have? * Are you CompTIA A+ certified (current edition 1001-1002 Series) or can you obtain certification within 30 days of hire? * What is your experience working with servers, virtualization, networking, operating systems, and security? * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary and confidential. Equal Employment Opportunity policy applies. Disability information is collected under OFCCP guidelines. Providing this information is voluntary and will not affect your job application. If you want more information, visit the U.S. Department of Labor’s OFCCP website.
#J-18808-Ljbffr