Franklin Fitch
Job title
Tech Ops Engineer – Network & Systems | Miami, FL (Onsite) Overview
Are you an experienced infrastructure and cloud engineer who thrives in fast-paced environments? Responsibilities
Manage Microsoft Azure services (Exchange, Teams, Intune/MDM), endpoint protection, and email security tools Provide onsite technical support for global users, troubleshooting PCs, devices, and connectivity Act as primary liaison with the Managed Service Provider, ensuring smooth escalation and resolution Support VPN, SD-WAN, Cisco Meraki networking, and Fortinet security solutions Participate in upgrades, migrations, and process improvements across global sites Assist with IT audits and SOX compliance efforts, including evidence collection and remediation Maintain system documentation, runbooks, and asset inventories Qualifications
10+ years of IT infrastructure and operations experience Strong Azure cloud and infrastructure background Proficiency with ServiceNow, Cisco Meraki, Fortinet, and Avanan Hands-on support experience in fast-paced environments Strong communication skills, with the ability to engage directly with senior leadership Experience working with MSPs and supporting SOX ITGC compliance Salary
Salary: $130,000 to $180,000 + Bonus. Location and work type
Miami, FL (Onsite) Employment details
Full-time Seniority
Mid-Senior level
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Tech Ops Engineer – Network & Systems | Miami, FL (Onsite) Overview
Are you an experienced infrastructure and cloud engineer who thrives in fast-paced environments? Responsibilities
Manage Microsoft Azure services (Exchange, Teams, Intune/MDM), endpoint protection, and email security tools Provide onsite technical support for global users, troubleshooting PCs, devices, and connectivity Act as primary liaison with the Managed Service Provider, ensuring smooth escalation and resolution Support VPN, SD-WAN, Cisco Meraki networking, and Fortinet security solutions Participate in upgrades, migrations, and process improvements across global sites Assist with IT audits and SOX compliance efforts, including evidence collection and remediation Maintain system documentation, runbooks, and asset inventories Qualifications
10+ years of IT infrastructure and operations experience Strong Azure cloud and infrastructure background Proficiency with ServiceNow, Cisco Meraki, Fortinet, and Avanan Hands-on support experience in fast-paced environments Strong communication skills, with the ability to engage directly with senior leadership Experience working with MSPs and supporting SOX ITGC compliance Salary
Salary: $130,000 to $180,000 + Bonus. Location and work type
Miami, FL (Onsite) Employment details
Full-time Seniority
Mid-Senior level
#J-18808-Ljbffr