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Contra Costa County

Health Services Information Systems Programmer and Analyst

Contra Costa County, Martinez, California, United States, 94553

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Overview

The Position RE-ANNOUNCEMENT: Health Services Information Systems Programmer and Analyst. Contra Costa County Health (CCH) has openings for 2 full-time positions assigned primarily to the CCH Information Technology Unit, located in Martinez, CA or Concord, CA. The Health Services Information Systems Programmer and Analyst is responsible for ongoing professional support of mission-critical clinical, business, and operational applications. This includes planning, implementing, and organizing activities related to enterprise-wide application selection, deployment, optimization, and training; reviewing and analyzing system and/or service requests using structured techniques and methodology; managing projects from initial fact-gathering through implementation; developing and maintaining training environments and materials; and providing role-based education.

We are looking for someone who:

Is articulate, both verbally and in writing, and communicates clearly and professionally with staff, providers, and vendor community, and works well in a team.

Shows initiative and follow-through.

Effectively analyzes and prioritizes situations as they arise, responding to urgent requests in a timely manner in an atmosphere with competing demands.

Acknowledges and respects cultural and linguistic differences of diverse populations.

Demonstrates empathy in handling customer needs and builds a trusting rapport with customers.

Excels at troubleshooting.

Continues to learn; keeps up with the fast pace of change in Information Technology.

Responsibilities

Develop and maintain applications using C#, SQL, T-SQL, HTML, CSS, JavaScript, and/or other programming languages.

Integrates SaaS applications into business workflows and processes by using custom design, low-code, no-code, or configuration as needed.

Analyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness.

Documents system design, architecture, and support processes and coordinates and provides user training as appropriate.

Conducts research on new and evolving computer technologies and recommends systems and improvements for the Department.

Assists in the preparation of presentations for information systems projects to a variety of internal and external committee.

Why you might love this job

Your work will impact the lives, health, and wellbeing of all residents (with a focus on diverse, marginalized communities) and businesses in Contra Costa County.

Offices are in the central part of the County.

The team is passionate, innovative, and collaborative.

Generous benefits package.

Challenges you might face

Adapting to new and ever-changing technology.

Working under pressure and delivering resolutions in tight timeframes.

Frequent interruptions and changing priorities.

Working independently on project work, plus mentoring junior staff.

Participation in after-hours on-call rotations.

Competencies Required

Attention to Detail

Professional & Technical Expertise

Oral Communication

Writing

Using Technology

Delivering Results

Fact Finding

Teamwork

Critical Thinking

Adaptability

Leading Cross-Divisional Collaboration

Design Sense

Learning Agility

Customer Focus

Minimum Qualifications PLEASE BE SURE TO ATTACH YOUR PROOF OF EDUCATION TO YOUR APPLICATION.

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Computer Science, Health Information Management, Medical Informatics, Healthcare Administration, Health Science, Business Administration, Public Administration, Engineering, or a closely related field.

Experience: Four (4) years of full-time experience performing software applications programming and/or systems analysis, with one (1) year of programming responsibility and one (1) year in a health services environment.

Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years.

Substitution for Academic Major: One (1) additional year of qualifying experience may be substituted for the academic major.

Desirable Qualifications

Strong understanding of the ASP.NET Core framework, MVC architecture, and RESTful APIs.

Ability to work with on-prem and Azure cloud services for deployment and hosting.

Understanding of Cloud (Entra) and on-prem Active Directory for authentication and authorization.

Understanding of Windows Server, IIS, networking fundamentals like TCP/IP, DNS, DHCP, VPNs.

Experience with source control systems like TFS or Git for version management.

Selection Process

Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Remote Oral and Written Assessments: An online assessment will be administered to measure candidates’ competencies as they relate to the job. This examination will contain questions requiring oral responses and written responses. Candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher.

TENTATIVE EXAM DATES: Remote Exam/Evaluation: Week of October 13, 2025. The Human Resources Department may change the examination steps noted above in accordance with regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team. For technical issues, contact the GovernmentJobs applicant support team at +1-855-524-5627.

Legal and Compliance

CONVICTION HISTORY: After you receive a conditional job offer, you will be fingerprinted and the report used to determine conflicts with duties. Having a conviction history does not automatically preclude employment.

DISASTER SERVICE WORKER: All County employees are designated Disaster Service Workers and may be required to complete related training and report to duty in emergencies.

EQUAL EMPLOYMENT OPPORTUNITY: The County considers all applicants without regard to protected characteristics as defined by law.

Additional information may be found at Contra Costa County.

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