DSW Store Manager

4 days ago Be among the first 25 applicants Find Your Fit at DSW We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW. Reports to : Market Leader Our Values: We Love What We Do — Bring positive energy and enthusiasm. We Own What We Do — Give and receive feedback openly and embrace change as opportunities for growth. We Do What’s Right — Model high standards of honesty and integrity. We Belong — Value unique experiences and encourage different perspectives. Essential Duties and Responsibilities Be empowered to meet the customer where they are and personalize their experience: Responsible for elevating the in-store experience by modeling, supervising and coaching associate and support leaders on behaviors that achieve store goals and KPI. Responsible for the development and communication of store strategies that align to the company strategy. Fosters a growth mindset, promotes a culture of innovation, and cultivates a focus on generating solution-oriented ideas. Delivers financial plans to drive KPI performance on a weekly/monthly/quarterly basis. Identifies shifts in business and makes necessary adjustments. Fosters an environment of recognition, reinforcing behaviors that meet the customer and business needs. Responsible for resolving customer and associate feedback with a sense of urgency. Be committed to the customer having a consistent positive experience : Strategically plans and directs the movement of merchandise responding to customer trends. Communicate to the Market Leader store specific merchandise inventory recommendations. Responsible for and oversees the execution of sales floor standards, maintenance and operations. Responsible for creating a cohesive talent strategy that meets the needs of the business. Leads by example and holds team accountable that all policy and procedures are followed. Bring the power of shoes to life by leveraging in-store and digital services : Oversees all inventory related activities including but not limited to freight receipt, product placement, markdowns and MOOS. Oversees all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS). Utilizes the Store Visit Assessment to identify opportunities. Creates and implements an action plan to course correct in a timely manner. Be responsible to pause and put the customer first : Responsible for all associate timekeeping activities to ensure store labor deliverables are met (scheduling, forecasting, labor add/reductions, payroll management, etc.). Builds a diverse team that meets the needs of the customer experience. Resolves associate and leadership relations matters, taking partners when appropriate. Leads the performance management process, including developmental conversations, providing consistent feedback, ensuring accountability, and conducting comprehensive year-end reviews. Bring fun and energy to everything you do : Builds strong networking relationships to recruit top talent for all positions and ensures open positions are filled in a timely manner. Creates and implements a development strategy that fosters a culture of advanced learning and career development. Facilitates store meetings as needed. Performs other duties as assigned by the Market Leader and/or Regional Director. Required Skills : Excellent customer service, professionalism, positive mindset and enthusiasm; proven ability to develop collaborative relationships; proven ability to recruit, onboard, coach, develop, motivate, and drive results through others; proven ability to prioritize business functions that drive financial results; excellent verbal and written communication; ability to lead with tempo and hold team accountable to time-bound expectations; proven ability to lead an operationally sound business with little oversight; availability to work nights, weekends, holidays, and shifts outside traditional hours; proficient use of technology for customer interactions; ability to stand/walk up to 100%; ability to lift up to 50 pounds; stoop, kneel, crouch or crawl frequently. Experience : Minimum of 4 years’ retail management experience; minimum high school diploma or equivalent; some college preferred. Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales and Business Development Industries Retail Note: Some job postings and location references appear to be extraneous to the core Store Manager role and are not reproduced here.

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