Monro, Inc.
Join to apply for the
Assistant Automotive Store Manager
role at
Monro, Inc. Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and our people-first approach makes it personal—every guest is important, and every teammate is valued. Pay is competitive! $18-$22 an hour. Headquartered in our hometown of Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. We offer a people-first culture and opportunities across retail locations, field management, and our Store Support Center. Job Details
The Assistant Manager is a full-time, hourly position based on needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The role supports operations to meet service standards and Monro’s performance and profitability goals, ensuring all teammates deliver exceptional 5 Star service to guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality. Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by direct supervisor Qualifications
High School Diploma or equivalent Minimum of two years retail experience, or the equivalent combination of education and experience. Ability to work flexible hours, days, evenings, weekends, and holidays. ASE certification and State Inspection License (where applicable) preferred. Ability to influence and motivate a team to achieve set goals and objectives. Ability to problem solve, manage inventory, merchandising, and customer service. Communications skills to effectively communicate with teammates and guests. Complete all Monro required training with the guidelines and timing provided. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) Profile Summary
Capable of performing basic automotive maintenance, repair, and tire services Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions Ability to interpret and execute instructions furnished in written, oral, and diagram formats Excellent customer service skills Strong sales orientation and customer focus Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports Excellent organizational and time management skills with the ability to change focus quickly to meet business needs Work Environment & Physical Requirements
This job operates in an automotive shop environment with exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. Must be able to: See, hear, speak, lift, carry, and stock merchandise and supplies up to 75 lbs. without assistance Stand and walk for long periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting Benefits
Performance-based incentives Paid vacation and holidays Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401keligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental Employee Access Perks Career Advancement Opportunities This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination! Growth Opportunity
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Seniority level
Associate Employment type
Full-time Job function
Management Industries
Automotive
#J-18808-Ljbffr
Assistant Automotive Store Manager
role at
Monro, Inc. Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and our people-first approach makes it personal—every guest is important, and every teammate is valued. Pay is competitive! $18-$22 an hour. Headquartered in our hometown of Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. We offer a people-first culture and opportunities across retail locations, field management, and our Store Support Center. Job Details
The Assistant Manager is a full-time, hourly position based on needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The role supports operations to meet service standards and Monro’s performance and profitability goals, ensuring all teammates deliver exceptional 5 Star service to guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality. Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist technicians in conveying repair and service needs to guests. Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory. Provide direction and oversight to other technicians and assist where needed with services/repairs. Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Perform Store Manager functions as business needs dictate. Perform other duties as assigned and required by direct supervisor Qualifications
High School Diploma or equivalent Minimum of two years retail experience, or the equivalent combination of education and experience. Ability to work flexible hours, days, evenings, weekends, and holidays. ASE certification and State Inspection License (where applicable) preferred. Ability to influence and motivate a team to achieve set goals and objectives. Ability to problem solve, manage inventory, merchandising, and customer service. Communications skills to effectively communicate with teammates and guests. Complete all Monro required training with the guidelines and timing provided. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) Profile Summary
Capable of performing basic automotive maintenance, repair, and tire services Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions Ability to interpret and execute instructions furnished in written, oral, and diagram formats Excellent customer service skills Strong sales orientation and customer focus Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports Excellent organizational and time management skills with the ability to change focus quickly to meet business needs Work Environment & Physical Requirements
This job operates in an automotive shop environment with exposure to moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. Must be able to: See, hear, speak, lift, carry, and stock merchandise and supplies up to 75 lbs. without assistance Stand and walk for long periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting Benefits
Performance-based incentives Paid vacation and holidays Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401keligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental Employee Access Perks Career Advancement Opportunities This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination! Growth Opportunity
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Seniority level
Associate Employment type
Full-time Job function
Management Industries
Automotive
#J-18808-Ljbffr