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Jackson Health System

Patient Engagement Liaison, Jackson Health System, Per-Diem, Flexible Hours

Jackson Health System, Miami, Florida, us, 33222

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Patient Engagement Liaison, Jackson Health System, Per-Diem, Flexible Hours

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Jackson Health System Department: Communication & Outreach Address: 1611 NW 12th Ave, Miami, Florida, 33136 Shift details: Per-Diem, Flexible Hours Summary

The position serves as a resource for patients interested in services such as bariatric, cardiovascular, and maternity care, helping them navigate scheduling, consultations, and next steps. The position is responsible for promoting patient engagement, supporting smooth care transitions, and representing Jackson Health System as a knowledgeable and compassionate ambassador. Responsibilities

Contact patients who have shown interest in Jackson Health System services via phone, email, or text. Provide information about relevant service lines (e.g., bariatric, cardiovascular, maternity) and answer basic questions. Assist patients with scheduling consultations or connecting with care coordinators. Document patient interactions, feedback, and next steps in designated systems. Collaborate with clinical and administrative teams to ensure smooth transitions in care. Serve as a knowledgeable and compassionate ambassador for Jackson Health System. Support Jackson\'s mission by reinforcing patient trust and engagement. Maintain professional standards of confidentiality, respect, and communication. Experience / Qualifications

Previous Clinical Nursing Experience At Jackson Health System Required. Education: Associate\'s degree in nursing or graduation from an accredited LPN program is required. Credentials: Valid Florida RN or LPN license is required. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment. Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area. Employer information

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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