Pandora A/S
Overview
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates. *Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application. Responsibilities
Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building a genuine connection with our fans. Exceed commercial targets and KPIs by embracing opportunities and setting new records. Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty. Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and attract top talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve any performance issues and policy violations. Ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Qualifications
You can demonstrate you’re a results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. Strong communication skills, both written and verbal. Ability to connect with people at all levels of the organization and charm an audience. Business acumen with analytical thinking to deliver positive results. Talent magnet with skills in recruiting, retaining, and developing exceptional teams; succession planning and internal mobility. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. You are at least 18 years or older and can provide proof of identity and eligibility to work. Flexible work schedule that includes nights, weekends, and holidays; able to stand for extended periods and lift 50+ pounds; timely arrival to work. Compensation & Benefits
Salary: 70k to 78k We offer a robust compensation package including base + bonuses, a 401K plan, and benefits such as Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, product discounts. Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement and more. PTO Package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays. About Pandora
Pandora is the world\'s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using recycled silver and gold. Pandora is committed to leadership in sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age. About Pandora NAM
The Pandora North America team in the USA & Canada consists of more than 115 employees in New York & Baltimore offices, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora. Nearest Major Market: Queens Nearest Secondary Market: New York City
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The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates. *Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application. Responsibilities
Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building a genuine connection with our fans. Exceed commercial targets and KPIs by embracing opportunities and setting new records. Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty. Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and attract top talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve any performance issues and policy violations. Ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Qualifications
You can demonstrate you’re a results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. Strong communication skills, both written and verbal. Ability to connect with people at all levels of the organization and charm an audience. Business acumen with analytical thinking to deliver positive results. Talent magnet with skills in recruiting, retaining, and developing exceptional teams; succession planning and internal mobility. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. You are at least 18 years or older and can provide proof of identity and eligibility to work. Flexible work schedule that includes nights, weekends, and holidays; able to stand for extended periods and lift 50+ pounds; timely arrival to work. Compensation & Benefits
Salary: 70k to 78k We offer a robust compensation package including base + bonuses, a 401K plan, and benefits such as Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, product discounts. Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement and more. PTO Package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays. About Pandora
Pandora is the world\'s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using recycled silver and gold. Pandora is committed to leadership in sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age. About Pandora NAM
The Pandora North America team in the USA & Canada consists of more than 115 employees in New York & Baltimore offices, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora. Nearest Major Market: Queens Nearest Secondary Market: New York City
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