Sally Beauty
Overview
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02893 Assistant Store Manager
role at
Sally Beauty .
Responsibilities
Store Manager Support: Assists the Store Manager in all primary duties and leads store operations when the Store Manager is not present.
30% Brand: Provides supervision and directs daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty; ensures brand standards are met (merchandising, POGs, marketing, back rooms, dress code, etc.). Acts as main point of contact to resolve customer issues and analyzes store trends to anticipate customer demands.
30% People: Engages, trains and develops teams; recruits to build a strong network of candidates; coaches and counsels; holds team accountable to Company policies and expectations; maintains positive associate relations and communicates with Store Manager peers; fosters diversity, inclusion and belonging.
30% Operations: Ensures execution of company processes through training, management, analysis and continuous improvement; supports digital strategies and Omni-channel fulfillment (SFS/SDD/BOPIS).
10% Safety/Loss Prevention: Maintains a safe store environment; protects company assets; ensures inventory and cash controls are followed; analyzes reports and uses tools; ensures compliance with HazMat training.
Qualifications
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Big Picture Thinker
Problem Solver/Decision Maker
Working Conditions / Physical Requirements
The position may require standing, walking, bending, stooping, reaching, or similar activities; may involve lifting moderately heavy items; may require working at other stores as needed.
The work environment involves normal safety precautions typical of retail; well-lit, heated, and ventilated.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
#J-18808-Ljbffr
02893 Assistant Store Manager
role at
Sally Beauty .
Responsibilities
Store Manager Support: Assists the Store Manager in all primary duties and leads store operations when the Store Manager is not present.
30% Brand: Provides supervision and directs daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty; ensures brand standards are met (merchandising, POGs, marketing, back rooms, dress code, etc.). Acts as main point of contact to resolve customer issues and analyzes store trends to anticipate customer demands.
30% People: Engages, trains and develops teams; recruits to build a strong network of candidates; coaches and counsels; holds team accountable to Company policies and expectations; maintains positive associate relations and communicates with Store Manager peers; fosters diversity, inclusion and belonging.
30% Operations: Ensures execution of company processes through training, management, analysis and continuous improvement; supports digital strategies and Omni-channel fulfillment (SFS/SDD/BOPIS).
10% Safety/Loss Prevention: Maintains a safe store environment; protects company assets; ensures inventory and cash controls are followed; analyzes reports and uses tools; ensures compliance with HazMat training.
Qualifications
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Big Picture Thinker
Problem Solver/Decision Maker
Working Conditions / Physical Requirements
The position may require standing, walking, bending, stooping, reaching, or similar activities; may involve lifting moderately heavy items; may require working at other stores as needed.
The work environment involves normal safety precautions typical of retail; well-lit, heated, and ventilated.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
#J-18808-Ljbffr