Oxygen Service Company
The Credit Manager is responsible for handling the daily credit operations to reduce the company's credit risk and minimize bad debt by evaluating customers creditworthiness. Managing the daily operations of the Collections team ensuring timely follow up and collection of outstanding invoices to reduce DSO (Days Sales Outstanding) and maximize cash flow while maintaining strong, positive customer relationships. This position will not have any direct reports but will lead tasks involving other team members.
Essential Duties and Responsibilities: Analyze the creditworthiness of new and existing customers using financial data from credit reports and trade references. Assess credit risk and set appropriate credit limits based on their financial strength and payment history. Process credit applications, set up new customer accounts, establish credit limits and set tax codes based on tax exemption certificates. Provide W9's, COI,'s and ACH Banking and Supplier forms Monitor weekly A/R aging reports; identify delinquent accounts; communicate with customers through email and phone regarding past due amounts, document all correspondence and ensure timely follow up. Prioritize and handle complex collection issues in a timely matter by negotiating payment schedules, issuing 10-Day Demand Letters and/or place accounts with 3 rd party collectors. Provide credit approval of new orders or place customers on hold, if necessary. Communicate with Sales, Billing and Customer Service to resolve disputes and improve and maintain client relationships. Respond to customer inquiries in a prompt manner. Requests may include processing credit card payments, updating customer account information, research and resolve customer deductions Adhere to corporate credit policies and procedures for consistent handling of collection matters. Perform other job duties as assigned and fill in for other employees in their absence
Education, Experience and Skills:
High School diploma or equivalency required, Associates or Bachelor's Degree preferred; Proven experience (7+ years) in credit management, collections and accounts receivable. Strong understanding of collection techniques, credit risk analysis, and financial reporting. Business to Business Collections experience preferred Requires effective written, oral and reading skills to accurately obtain, interpret and transcribe a variety of communications and instructions Proficiency in Microsoft Office (especially Excel); experience with accounting or ERP software is a plus. Excellent negotiation, and conflict resolution skills. Must be organized, have high attention to detail, set priorities and meet deadlines and take pride in one's work. Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel. Ability to manage multiple priorities and meet deadlines in a dynamic environment. Self-motivated team player with good communication and works well with others. Must have strong mathematical skills for balancing or compiling figures and calculating financial ratios
Who is OSC?
OSC is an industrial distribution company that has been providing solutions for our customer's gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company's core values. Join our team to be a part of an organization that is focused on serving its customers and employees!
Why Work for OSC!
OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement - 401(k), Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law .
The hourly range for this position is $27/hour - $35/hour. Pay is dependent on several factors including relevant work experience and internal equity.
oxygenservicecompany.com
Essential Duties and Responsibilities: Analyze the creditworthiness of new and existing customers using financial data from credit reports and trade references. Assess credit risk and set appropriate credit limits based on their financial strength and payment history. Process credit applications, set up new customer accounts, establish credit limits and set tax codes based on tax exemption certificates. Provide W9's, COI,'s and ACH Banking and Supplier forms Monitor weekly A/R aging reports; identify delinquent accounts; communicate with customers through email and phone regarding past due amounts, document all correspondence and ensure timely follow up. Prioritize and handle complex collection issues in a timely matter by negotiating payment schedules, issuing 10-Day Demand Letters and/or place accounts with 3 rd party collectors. Provide credit approval of new orders or place customers on hold, if necessary. Communicate with Sales, Billing and Customer Service to resolve disputes and improve and maintain client relationships. Respond to customer inquiries in a prompt manner. Requests may include processing credit card payments, updating customer account information, research and resolve customer deductions Adhere to corporate credit policies and procedures for consistent handling of collection matters. Perform other job duties as assigned and fill in for other employees in their absence
Education, Experience and Skills:
High School diploma or equivalency required, Associates or Bachelor's Degree preferred; Proven experience (7+ years) in credit management, collections and accounts receivable. Strong understanding of collection techniques, credit risk analysis, and financial reporting. Business to Business Collections experience preferred Requires effective written, oral and reading skills to accurately obtain, interpret and transcribe a variety of communications and instructions Proficiency in Microsoft Office (especially Excel); experience with accounting or ERP software is a plus. Excellent negotiation, and conflict resolution skills. Must be organized, have high attention to detail, set priorities and meet deadlines and take pride in one's work. Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel. Ability to manage multiple priorities and meet deadlines in a dynamic environment. Self-motivated team player with good communication and works well with others. Must have strong mathematical skills for balancing or compiling figures and calculating financial ratios
Who is OSC?
OSC is an industrial distribution company that has been providing solutions for our customer's gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company's core values. Join our team to be a part of an organization that is focused on serving its customers and employees!
Why Work for OSC!
OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement - 401(k), Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law .
The hourly range for this position is $27/hour - $35/hour. Pay is dependent on several factors including relevant work experience and internal equity.
oxygenservicecompany.com