Collections/Accounts Receivable

The Collections and Accounts Receivable Clerk is responsible for communicating with customers about the status of their accounts, documenting payment schedules and collection letters for clients, and verifying and posting accounts receivable transactions. This position is expected to have a significant focus (approximately 80% of the day) on collections activities. Essential Duties And Responsibilities Communicate with customers regarding past due amounts and negotiate for payment as needed. Initiate and maintain records/files associated with collection activities for each account to include negotiated payment schedules and collection letters. Research and respond to all Accounts Receivable inquires in prompt manner. Establish credit limits for new customers and monitor new accounts. Communicate with Customer Service and Sales regarding the status of their respective customers pertaining to account status, collection, and financial issues. Maintain credit files ensuring proper documentation is maintained such as credit applications, security documents, and financial/tax information. Review Accounts Receivable aging report on a weekly basis and report collection progress via credit dashboard to Controller & CFO Identify accounts that need to be written off to bad debt. Process credit card payments and account refunds. Apply payments to accounts. Other Responsibilities: Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing. Maintain spreadsheets and provide reports to management. Provide answers to customer questions (such as sales tax, exemption forms, etc.) Research data as requested. Answer telephone and direct calls/take messages and route to personnel. Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations. Perform other job duties as assigned and fill in for other employees in their absence. Education, Experience and Skills: High School diploma or equivalency required, Associates or Bachelor’s degree preferred. 3 years of experience with collections, accounts receivable or other related area preferred. Knowledge of general credit principals, accounts receivable processes, and industry norms. Business to Business Collections experience preferred. Requires effective written, oral and reading communication skills to accurately obtain, interpret and transcribe a variety of communications and instructions. Must be a team player with good communication and works well with others. Proficient computer skills including Microsoft Word, Excel and Outlook. Mathematical skills for balancing or compiling figures and calculating financial ratios. Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel. Must be multitask oriented, organized, have high attention to detail, set priorities and meet deadlines and take pride in one’s work. OSC is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k), Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. The hourly range for this position is $19.51/hour - $25/hour. Pay is dependent on several factors including relevant work experience and internal equity.

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