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Expedite Technology Solutions

Office Svcs Coordinator

Expedite Technology Solutions, Washington, District of Columbia, us, 20022

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Overview TITLE: Office Services Coordinator

SHIFT: Monday - Friday 7:45am - 5pm with 1 hour lunch.

DURATION: 4 months, with potential for conversion. Not guaranteed, based on business need and worker's performance.

LOCATION / WORK ENVIRONMENT: WILL HAVE TO SIGN NDA. Dupont Circle location. Badge access into office. Onsite 5 days a week. Team of 3. Large office of about 250 employees. There are two floors that require coverage, approximately 55,000 square feet. There is both a front desk component and walk throughs on both floors (Maintain suppliers, check for cleanliness, etc.). This role is not just sitting behind the desk all day. This is the first person along with a colleague that everyone sees. This person will be loading and running dishwasher, minor maintenance on coffee machine, wiping down surfaces, changing CO tanks, loading paper into printers, etc. Professional dress required.

Front facing to VIP visitors, white glove service, guest experience, also the office services, facilities maintenance, willingness to clean the coffee machine.

Responsibilities

Works under direct supervision, provides routine reception and administrative support to an office.

Receives and directs incoming calls and visitors to appropriate personnel.

Solves routine issues and escalates accordingly.

Provide general hospitality services and maintain a client-ready reception area, conference rooms and other common areas.

Requests building and/or equipment services as needed.

Perform general clerical duties such as distributing and tracking packages, posting mail and arranging messenger services as needed. Troubleshoots missed deliveries.

Schedules and coordinates meetings held within the office, including conference room reservation, equipment needs for meetings and catering.

Orders office supplies and other common use items for the office/location.

Oversees proper maintenance of office equipment (copiers, phone systems, printers color and B/W).

Solves minor equipment problems independently.

Oversees maintenance of off-site storage records (tape back-up and hard copy).

Maintains relationships with vendors that provide services and goods to the office.

Ensures proper coding of invoices for services or goods for expense tracking purposes.

Provides information on brokers and project or listing details for proper expense allocation.

Other duties as needed.

No formal supervisory responsibilities in this position.

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Qualifications

High School Diploma or GED required.

Front Desk, Concierge, customer service or other hospitality experience preferred.

Minimum of one year related experience (e.g., Front Desk, Concierge or Customer Service roles).

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Ability to ensure cleanliness and organization of common areas and workspaces via regular office walkthroughs.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to carry out general instructions in standard situations and solve problems in standard situations.

Requires basic analytical skills.

Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, Teams, etc.

Ability to work flexible work schedules based on business needs.

Physical Requirements

The ability to lift up to 40 pounds and perform frequent physical tasks such as setting up meeting rooms, walking through the office space or managing office supplies.

The ability to stand for extended periods of time.

Interview Process 1 video interview followed by 1 in-person interview.

What You’ll Do

Provide routine reception and administrative support to an office under direct supervision.

Receive and direct incoming calls and visitors to appropriate personnel.

Escalate issues as needed and maintain a client-ready reception area and conference rooms.

Coordinate meetings within the office, including conference room reservations, equipment needs, and catering.

Oversee maintenance of office equipment and facilities; manage supplies and vendor relationships.

Ensure proper invoicing and expense allocation related to services or goods.

Perform other duties as needed.

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