Avanath Capital Management, LLC
Community Manager 1255 N. Hudson Avenue, Pasadena, California 91104
Avanath Capital Management, LLC, Pasadena, California, United States, 91122
Overview
Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone\'s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners. The incumbent must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting
- Must possess a strong sense for creating a sense of community and the drive to create a positive experience for all residents and staff. Success is driven by relationships with residents, vendor partners, regulatory and social services partnerships. This includes adopting a collaborative approach to foster success and effectiveness for the Organization and the communities.
An Authentic Attitude
- Demonstrate an open and professional attitude when addressing resident and staff concerns; seek resources throughout the organization via support services and leadership.
An Approach that is Positive and Professional
- Practice active listening and ensure residents and staff feel seen, heard, and valued as challenges are resolved.
Qualifications
5-7 years of experience in the property management industry
2+ years of experience as a community/property manager
Ability to diffuse and respond to resident concerns, avoiding escalation
Proven effective and efficient leadership experience
Knowledge of LIHTC and Tax Credit qualifications required
Strong interpersonal, verbal, and written communication skills
Capacity to interact effectively with senior executives
Ability to work well under time and other constraints
Professional presentation and appearance
Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet, and email
Key Accountabilities
Resident Relations + Customer Service
Ensure a positive experience for the entire resident life-cycle—from move-in to move-out
Implement a system for providing all necessary services to residents, with prompt acknowledgement and action to correct complaints
Advocate for residents by communicating concerns to senior leadership
Serve as a resource center for residents on matters affecting community life
Responsible for all resident events and retention programs
Refer residents to appropriate services and agencies as needed
Maintain secure, confidential files for each resident
Understand current financial health of the community by reviewing the budget comparison
Produce financial growth through marketing, leasing, and additional revenue streams
Manage budgets, rent rolls, projections, and occupancy goals
Work toward 0% rent delinquency
Prepare and provide monthly financial reports
With the Regional Manager, prepare the Property Annual Operating Budget
Prepare and submit subsidy vouchers when applicable
Oversee large capital projects and coordinate across departments when applicable
Set and pursue immediate and long-term goals for team performance
Coordinate on-site operations, including budget, compliance, vendor relations, and rent collection
Promote high-performing team execution through training and development
Encourage collaboration, trust, and transparency
Communicate effectively with residents, community partners, owners, and team members
Assess employee performance and provide feedback and reviews
Recognize and address underperformance with clear expectations
Respond to team member concerns, maintenance conditions, resident problems, security breaches, and emergencies
Create and manage staff schedules to ensure operational efficiency
Maintain immaculate curb appeal of the community
Adherence to Property Management Rules, Regulations, and Guidelines
Conduct business in accordance with company policies, Fair Housing, the Americans with Disabilities Act, and all applicable laws
Meet compliance and eligibility requirements set by local, state, and federal agencies
Follow procedures outlined in employee and management handbooks
Address housing violations and liability concerns promptly
Seek guidance from the Regional Manager within specified parameters
Physical Demands & Working Conditions
Essential staff with related safety and business protocol requirements
Frequent sitting and walking
Travel within the region to other offices and events
Frequent use of computer, keyboard, mouse, and phone
Reading, comprehension, writing, calculations, and verbal communication
May work on elevated sites or uneven ground
Occasional squatting, bending, twisting, pushing, and pulling
How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Culture Built on Purpose and Core Values — A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement
Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more
Growth opportunities through internal promotions and development
Development programs including online training, classes, and one-on-one coaching
Diversity & Inclusion Avanath Capital is committed to fostering a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset, and DEI are at the core of Avanath\'s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences enables us to achieve our mission to enable opportunities for hard-working American families.
We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our DEI initiatives include practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers, and ongoing development of a work environment built on gender and diversity equity that encourages and enforces:
Respectful communication and cooperation among all employees
Teamwork and inclusive participation
Work/life balance through flexible schedules
Contributions to communities to promote diversity and understanding
Compensation Range: $23 - $25 USD
#J-18808-Ljbffr
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone\'s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners. The incumbent must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting
- Must possess a strong sense for creating a sense of community and the drive to create a positive experience for all residents and staff. Success is driven by relationships with residents, vendor partners, regulatory and social services partnerships. This includes adopting a collaborative approach to foster success and effectiveness for the Organization and the communities.
An Authentic Attitude
- Demonstrate an open and professional attitude when addressing resident and staff concerns; seek resources throughout the organization via support services and leadership.
An Approach that is Positive and Professional
- Practice active listening and ensure residents and staff feel seen, heard, and valued as challenges are resolved.
Qualifications
5-7 years of experience in the property management industry
2+ years of experience as a community/property manager
Ability to diffuse and respond to resident concerns, avoiding escalation
Proven effective and efficient leadership experience
Knowledge of LIHTC and Tax Credit qualifications required
Strong interpersonal, verbal, and written communication skills
Capacity to interact effectively with senior executives
Ability to work well under time and other constraints
Professional presentation and appearance
Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet, and email
Key Accountabilities
Resident Relations + Customer Service
Ensure a positive experience for the entire resident life-cycle—from move-in to move-out
Implement a system for providing all necessary services to residents, with prompt acknowledgement and action to correct complaints
Advocate for residents by communicating concerns to senior leadership
Serve as a resource center for residents on matters affecting community life
Responsible for all resident events and retention programs
Refer residents to appropriate services and agencies as needed
Maintain secure, confidential files for each resident
Understand current financial health of the community by reviewing the budget comparison
Produce financial growth through marketing, leasing, and additional revenue streams
Manage budgets, rent rolls, projections, and occupancy goals
Work toward 0% rent delinquency
Prepare and provide monthly financial reports
With the Regional Manager, prepare the Property Annual Operating Budget
Prepare and submit subsidy vouchers when applicable
Oversee large capital projects and coordinate across departments when applicable
Set and pursue immediate and long-term goals for team performance
Coordinate on-site operations, including budget, compliance, vendor relations, and rent collection
Promote high-performing team execution through training and development
Encourage collaboration, trust, and transparency
Communicate effectively with residents, community partners, owners, and team members
Assess employee performance and provide feedback and reviews
Recognize and address underperformance with clear expectations
Respond to team member concerns, maintenance conditions, resident problems, security breaches, and emergencies
Create and manage staff schedules to ensure operational efficiency
Maintain immaculate curb appeal of the community
Adherence to Property Management Rules, Regulations, and Guidelines
Conduct business in accordance with company policies, Fair Housing, the Americans with Disabilities Act, and all applicable laws
Meet compliance and eligibility requirements set by local, state, and federal agencies
Follow procedures outlined in employee and management handbooks
Address housing violations and liability concerns promptly
Seek guidance from the Regional Manager within specified parameters
Physical Demands & Working Conditions
Essential staff with related safety and business protocol requirements
Frequent sitting and walking
Travel within the region to other offices and events
Frequent use of computer, keyboard, mouse, and phone
Reading, comprehension, writing, calculations, and verbal communication
May work on elevated sites or uneven ground
Occasional squatting, bending, twisting, pushing, and pulling
How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Culture Built on Purpose and Core Values — A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement
Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more
Growth opportunities through internal promotions and development
Development programs including online training, classes, and one-on-one coaching
Diversity & Inclusion Avanath Capital is committed to fostering a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset, and DEI are at the core of Avanath\'s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences enables us to achieve our mission to enable opportunities for hard-working American families.
We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our DEI initiatives include practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers, and ongoing development of a work environment built on gender and diversity equity that encourages and enforces:
Respectful communication and cooperation among all employees
Teamwork and inclusive participation
Work/life balance through flexible schedules
Contributions to communities to promote diversity and understanding
Compensation Range: $23 - $25 USD
#J-18808-Ljbffr