Boys & Girls Clubs of Central Florida
Regional Director of Club Operations
Boys & Girls Clubs of Central Florida, Orlando, Florida, us, 32885
Overview
Now Hiring: Regional Director of Club Operations Lake County & Western Orange County, Central Florida (Orlando Metro) Are you ready to lead high-impact programs that transform the lives of young people every day? The Boys & Girls Clubs of Central Florida (BGCCF) is seeking a passionate, mission-driven Regional Director of Club Operations to champion our life-changing work for youth in Lake County and Western Orange County. Reporting to the Vice President of Club Operations, this is a pivotal leadership role for an individual eager to advance our mission: To inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring adults. As Regional Director, you’ll be responsible for developing emerging leaders, empowering teams, nurturing innovative programs, driving operational excellence and safety, and building lasting community partnerships to deliver the best Club experience. BGCCF’s service footprint reaches five Central Florida counties, and for the right person, the operational scope and territory of this role may expand. The position requires regular travel between assigned Club sites and our downtown Orlando administrative office, so candidates must hold a valid driver’s license and insurance.
Why Join Us? Play a direct role in closing opportunity gaps for thousands of youth.
Lead dedicated, mission-focused teams across multiple Club locations.
Use your expertise in youth development, nonprofit management, and strategic leadership to leave a lasting legacy.
Grow your career with a nationally recognized leader in youth services.
Who We Serve
BGCCF supports nearly 15,000 youth each year with vital programs in academic success, healthy lifestyles, and character development. Club families pay little or nothing, so all children have access to a safe space, caring mentors, and transformative opportunities.
Position Details
TITLE:
Regional Director, Club Operations DEPARTMENT:
Operations Clubs REPORTS TO:
Vice President, Club Operations FLSA STATUS:
Exempt WORKER CATEGORY:
Full-Time EMPLOYMENT FUNCTION:
Senior Management
Position Summary
The Regional Director of Club Operations plays a pivotal leadership role in advancing the mission of BGCCF by inspiring and guiding Club teams to deliver high-quality, outcome-driven programs and services that exemplify BGCCF Core Values. This position oversees the performance of designated Club Directors and their staff with responsibility for program quality, compliance with grant requirements, operational excellence, and a safe, welcoming environment for members. The Regional Director manages and supports day-to-day Club operations across assigned sites, with a primary focus on staff development, budget management, facilities oversight, and consistent delivery of impactful Club experiences. This role provides strategic leadership in community relations, membership administration, and volunteer engagement, while also advising and assisting Club Directors in areas such as program development, resource management, facility care, and personnel matters. At times, the Regional Director may participate in fundraising activities and collaborate with local advisory councils to strengthen community partnerships. By fostering a culture of accountability, professional growth, and program innovation, the Regional Director ensures the sustainability and effectiveness of Club operations, empowering children and teens to achieve their full potential.
Essential Job Responsibilities Provides clear leadership and direction to Club Directors and supervisors in the daily management of assigned branches.
Collaborates with BGCCF leadership to plan, implement, and evaluate Club programs, setting measurable objectives and annual outcomes.
Prepares, manages, and monitors budgets for Clubs and special projects to ensure financial accountability and responsible use of resources.
Leads and participates in regional and organization-wide operational meetings, providing updates and aligning Club-level priorities with strategic goals.
Ensures effective administrative and operational systems are maintained, including oversight of facilities, equipment use, and community/third-party facility rentals.
Directs the achievement of Youth Development Outcomes by ensuring a welcoming, safe, attractive, and youth-focused environment across all assigned Clubs.
Safety & Compliance Implements and enforces BGCCF safety standards, policies, and procedures to protect youth, staff, and Club property.
Ensures proper documentation, timely incident reporting, and completion of compliance requirements at all Clubs.
Oversees facility safety, ensuring properties are well-maintained, secure, and conducive to positive youth development.
Manages compliance-related training, maintaining accurate records and ensuring regulatory and organizational standards are consistently met.
Program Quality & Strategic Planning Guides the development and execution of Club programming and initiatives, ensuring alignment with organizational goals, grant requirements, and standard operating procedures.
Conducts program evaluations, member assessments, and annual written reviews to measure program effectiveness and identify opportunities for improvement.
Compiles and analyzes regular statistical, attendance, and participation reports to support organizational decision-making and accountability.
Encourages and supports effective roles and functions of local club/county boards, serving as liaison and ensuring alignment with accountability expectations from Board and Leadership.
Provides leadership in strategic planning processes, overseeing the development of annual program objectives and long-term operational initiatives.
Staff Development & Supervision Supervises, evaluates, and supports assigned Club Directors and staff to ensure program quality, operational excellence, and member outcomes.
Oversees the performance management process for the region, ensuring accountability, coaching, and professional growth opportunities for staff.
Partners with Human Resources on recruitment, onboarding, training, professional development, retention strategies, and corrective actions for staff at all levels within assigned Clubs.
Consults with Human Resources on progressive disciplinary actions, ensuring Club Service Directors comply with BGCCF policies and procedures for disciplinary matters, terminations, and offboarding of staff, including both voluntary and involuntary departures.
Ensures accurate payroll reporting, grant allocations, and labor budget tracking for assigned Clubs, monitoring compliance with organizational and funding requirements.
Conducts and participates in staff meetings, delivering consistent communication, direction, and support to strengthen team alignment with BGCCF’s mission and values.
Resource & Financial Management Oversees club financial resources, guides club-level decisions for managing annual budgets and monitoring expenditures in alignment with organizational guidelines.
Provides recommendations for purchasing and resource allocation to support Club programs, facilities, and long-term sustainability.
Ensures systems are in place for effective administrative operations, facility maintenance, and the responsible use of organizational resources.
Builds and monitors operational workflows that support cost efficiency and effective delivery of high-quality services and programs.
Community Relations & Partnerships Develops and maintains strong partnerships with community organizations, civic groups, and public agencies to expand resources and support for Club programs.
Represents BGCCF at community events and key stakeholder meetings, promoting the values and objectives of the organization.
Promotes Club membership growth and engagement by maintaining positive relationships and visibility across the communities served.
Coordinates Club-level outreach, volunteer, and publicity efforts, ensuring programs and services are effectively communicated to the local community.
Team Management / Supervision Supervises direct reports, implements coaching and disciplinary actions, and mentors staff to establish high-performing teams.
Advises the Vice President, Club Operations, on hiring, training, performance, retention, and termination of direct reports.
Implements operational best practices to reduce administrative overhead while meeting functional obligations.
Mentors and develops team members to ensure continuous growth and improved performance.
Qualification Requirements
Education Bachelor’s degree in business, education, nonprofit management, human services, or a related field from an accredited college or university preferred.
Five to eight years of progressively responsible experience in nonprofit or youth development operations, including leadership and oversight of multi-site programs.
Experience managing staff development, recruitment, retention, and performance processes to build high-performing teams.
Demonstrated success in facilities and equipment oversight, program planning, and compliance management with a strong emphasis on safety.
Prior experience with Boys & Girls Clubs or comparable mission-driven organizations strongly preferred.
Proven record of operational leadership, including achievement of grant deliverables, organizational goals, and staff advancement.
Skills In-depth knowledge of the mission, objectives, policies, and best practices of Boys & Girls Clubs and nonprofit organizations.
Strong leadership, organizational, and problem-solving abilities with the capacity to prioritize, delegate, and manage multiple responsibilities effectively.
Demonstrated emotional intelligence with the ability to remain composed in complex or stressful situations, exercise sound judgment, and guide others through challenges with professionalism and empathy.
Excellent verbal and written communication skills, with the ability to engage confidently at all organizational levels and with parents, caregivers, and community stakeholders.
Ability to establish and maintain positive, collaborative working relationships with staff, volunteers, community partners, and external agencies.
Demonstrated commitment to developing staff capacity, fostering safe environments, and driving results aligned with organizational goals.
Ability to obtain and maintain BGCA National Trainer Initiative certification.
Must hold a valid driver’s license, maintain an acceptable driving record, and have access to a personal vehicle with current insurance for regular travel between Club locations and the administrative office.
Possession of a Commercial Driver’s License (CDL) is a plus.
Key Role Competencies
Ensures Accountability
Develops Talent
Optimizes Work Processes
Drives Vision and Purpose
Manages Complexity
Additional Information Environmental and Working Conditions: Office/club settings; some outdoor exposure; travel between locations; dynamic schedule including evenings and weekends.
Physical and Mental Requirements: Ability to lift up to 30 pounds; prolonged computer use; reading safety and policy documents; multi-tasking and interpersonal skills with children and families.
Pre-Employment and Compliance: Pre-employment drug screening; random drug screenings; Florida DCF eligibility for employment.
Disclaimer: The information presented describes the nature and level of work expected. It is not a comprehensive inventory of duties and may change based on organizational needs.
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Now Hiring: Regional Director of Club Operations Lake County & Western Orange County, Central Florida (Orlando Metro) Are you ready to lead high-impact programs that transform the lives of young people every day? The Boys & Girls Clubs of Central Florida (BGCCF) is seeking a passionate, mission-driven Regional Director of Club Operations to champion our life-changing work for youth in Lake County and Western Orange County. Reporting to the Vice President of Club Operations, this is a pivotal leadership role for an individual eager to advance our mission: To inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring adults. As Regional Director, you’ll be responsible for developing emerging leaders, empowering teams, nurturing innovative programs, driving operational excellence and safety, and building lasting community partnerships to deliver the best Club experience. BGCCF’s service footprint reaches five Central Florida counties, and for the right person, the operational scope and territory of this role may expand. The position requires regular travel between assigned Club sites and our downtown Orlando administrative office, so candidates must hold a valid driver’s license and insurance.
Why Join Us? Play a direct role in closing opportunity gaps for thousands of youth.
Lead dedicated, mission-focused teams across multiple Club locations.
Use your expertise in youth development, nonprofit management, and strategic leadership to leave a lasting legacy.
Grow your career with a nationally recognized leader in youth services.
Who We Serve
BGCCF supports nearly 15,000 youth each year with vital programs in academic success, healthy lifestyles, and character development. Club families pay little or nothing, so all children have access to a safe space, caring mentors, and transformative opportunities.
Position Details
TITLE:
Regional Director, Club Operations DEPARTMENT:
Operations Clubs REPORTS TO:
Vice President, Club Operations FLSA STATUS:
Exempt WORKER CATEGORY:
Full-Time EMPLOYMENT FUNCTION:
Senior Management
Position Summary
The Regional Director of Club Operations plays a pivotal leadership role in advancing the mission of BGCCF by inspiring and guiding Club teams to deliver high-quality, outcome-driven programs and services that exemplify BGCCF Core Values. This position oversees the performance of designated Club Directors and their staff with responsibility for program quality, compliance with grant requirements, operational excellence, and a safe, welcoming environment for members. The Regional Director manages and supports day-to-day Club operations across assigned sites, with a primary focus on staff development, budget management, facilities oversight, and consistent delivery of impactful Club experiences. This role provides strategic leadership in community relations, membership administration, and volunteer engagement, while also advising and assisting Club Directors in areas such as program development, resource management, facility care, and personnel matters. At times, the Regional Director may participate in fundraising activities and collaborate with local advisory councils to strengthen community partnerships. By fostering a culture of accountability, professional growth, and program innovation, the Regional Director ensures the sustainability and effectiveness of Club operations, empowering children and teens to achieve their full potential.
Essential Job Responsibilities Provides clear leadership and direction to Club Directors and supervisors in the daily management of assigned branches.
Collaborates with BGCCF leadership to plan, implement, and evaluate Club programs, setting measurable objectives and annual outcomes.
Prepares, manages, and monitors budgets for Clubs and special projects to ensure financial accountability and responsible use of resources.
Leads and participates in regional and organization-wide operational meetings, providing updates and aligning Club-level priorities with strategic goals.
Ensures effective administrative and operational systems are maintained, including oversight of facilities, equipment use, and community/third-party facility rentals.
Directs the achievement of Youth Development Outcomes by ensuring a welcoming, safe, attractive, and youth-focused environment across all assigned Clubs.
Safety & Compliance Implements and enforces BGCCF safety standards, policies, and procedures to protect youth, staff, and Club property.
Ensures proper documentation, timely incident reporting, and completion of compliance requirements at all Clubs.
Oversees facility safety, ensuring properties are well-maintained, secure, and conducive to positive youth development.
Manages compliance-related training, maintaining accurate records and ensuring regulatory and organizational standards are consistently met.
Program Quality & Strategic Planning Guides the development and execution of Club programming and initiatives, ensuring alignment with organizational goals, grant requirements, and standard operating procedures.
Conducts program evaluations, member assessments, and annual written reviews to measure program effectiveness and identify opportunities for improvement.
Compiles and analyzes regular statistical, attendance, and participation reports to support organizational decision-making and accountability.
Encourages and supports effective roles and functions of local club/county boards, serving as liaison and ensuring alignment with accountability expectations from Board and Leadership.
Provides leadership in strategic planning processes, overseeing the development of annual program objectives and long-term operational initiatives.
Staff Development & Supervision Supervises, evaluates, and supports assigned Club Directors and staff to ensure program quality, operational excellence, and member outcomes.
Oversees the performance management process for the region, ensuring accountability, coaching, and professional growth opportunities for staff.
Partners with Human Resources on recruitment, onboarding, training, professional development, retention strategies, and corrective actions for staff at all levels within assigned Clubs.
Consults with Human Resources on progressive disciplinary actions, ensuring Club Service Directors comply with BGCCF policies and procedures for disciplinary matters, terminations, and offboarding of staff, including both voluntary and involuntary departures.
Ensures accurate payroll reporting, grant allocations, and labor budget tracking for assigned Clubs, monitoring compliance with organizational and funding requirements.
Conducts and participates in staff meetings, delivering consistent communication, direction, and support to strengthen team alignment with BGCCF’s mission and values.
Resource & Financial Management Oversees club financial resources, guides club-level decisions for managing annual budgets and monitoring expenditures in alignment with organizational guidelines.
Provides recommendations for purchasing and resource allocation to support Club programs, facilities, and long-term sustainability.
Ensures systems are in place for effective administrative operations, facility maintenance, and the responsible use of organizational resources.
Builds and monitors operational workflows that support cost efficiency and effective delivery of high-quality services and programs.
Community Relations & Partnerships Develops and maintains strong partnerships with community organizations, civic groups, and public agencies to expand resources and support for Club programs.
Represents BGCCF at community events and key stakeholder meetings, promoting the values and objectives of the organization.
Promotes Club membership growth and engagement by maintaining positive relationships and visibility across the communities served.
Coordinates Club-level outreach, volunteer, and publicity efforts, ensuring programs and services are effectively communicated to the local community.
Team Management / Supervision Supervises direct reports, implements coaching and disciplinary actions, and mentors staff to establish high-performing teams.
Advises the Vice President, Club Operations, on hiring, training, performance, retention, and termination of direct reports.
Implements operational best practices to reduce administrative overhead while meeting functional obligations.
Mentors and develops team members to ensure continuous growth and improved performance.
Qualification Requirements
Education Bachelor’s degree in business, education, nonprofit management, human services, or a related field from an accredited college or university preferred.
Five to eight years of progressively responsible experience in nonprofit or youth development operations, including leadership and oversight of multi-site programs.
Experience managing staff development, recruitment, retention, and performance processes to build high-performing teams.
Demonstrated success in facilities and equipment oversight, program planning, and compliance management with a strong emphasis on safety.
Prior experience with Boys & Girls Clubs or comparable mission-driven organizations strongly preferred.
Proven record of operational leadership, including achievement of grant deliverables, organizational goals, and staff advancement.
Skills In-depth knowledge of the mission, objectives, policies, and best practices of Boys & Girls Clubs and nonprofit organizations.
Strong leadership, organizational, and problem-solving abilities with the capacity to prioritize, delegate, and manage multiple responsibilities effectively.
Demonstrated emotional intelligence with the ability to remain composed in complex or stressful situations, exercise sound judgment, and guide others through challenges with professionalism and empathy.
Excellent verbal and written communication skills, with the ability to engage confidently at all organizational levels and with parents, caregivers, and community stakeholders.
Ability to establish and maintain positive, collaborative working relationships with staff, volunteers, community partners, and external agencies.
Demonstrated commitment to developing staff capacity, fostering safe environments, and driving results aligned with organizational goals.
Ability to obtain and maintain BGCA National Trainer Initiative certification.
Must hold a valid driver’s license, maintain an acceptable driving record, and have access to a personal vehicle with current insurance for regular travel between Club locations and the administrative office.
Possession of a Commercial Driver’s License (CDL) is a plus.
Key Role Competencies
Ensures Accountability
Develops Talent
Optimizes Work Processes
Drives Vision and Purpose
Manages Complexity
Additional Information Environmental and Working Conditions: Office/club settings; some outdoor exposure; travel between locations; dynamic schedule including evenings and weekends.
Physical and Mental Requirements: Ability to lift up to 30 pounds; prolonged computer use; reading safety and policy documents; multi-tasking and interpersonal skills with children and families.
Pre-Employment and Compliance: Pre-employment drug screening; random drug screenings; Florida DCF eligibility for employment.
Disclaimer: The information presented describes the nature and level of work expected. It is not a comprehensive inventory of duties and may change based on organizational needs.
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