The Salty Donut
Overview
The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house. We don’t use artificial ingredients. We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. The Salty’s obsession with guest service drives a positive, consistent donut and experience for every guest. WORK ENVIRONMENT The Salty is a fast-paced, team-oriented operation both in the back and front of the house. Our management team leads by example, communicates openly, and collaborates with the rest of the team. There is no “I” at The Salty; every role contributes to making The Salty a benchmark in the F&B industry for experiential food and beverage. The Job
Responsibilities Store Managers oversee everything within the store walls, including FOH and BOH, salary and hourly. They balance being an advocate for their team while owning and driving business KPI’s (P&L results, guest sentiment, sales within the store, delivery and catering) and support operational practices, core values, and company culture. Direct reports include Guest Experience Team Members, Key Holders, and Assistant Store Manager; BOH reports indirectly to the Store Manager. The Store Manager ensures optimal production cadence, exceptional product quality, and cleanliness standards. The role requires accountability for duties and responsibilities, leadership, and ownership of outcomes. This position reports directly to the Regional Manager of the assigned store. What We Offer Schedule flexibility – Store Managers are scheduled to work 45-50 hours per week Competitive salary plus quarterly bonus 6 weeks Paid parental leave Health, dental and vision benefit plan options for full-time team members Matching Health Savings Account Matching 401(k) and Roth Retirement plans Company paid life insurance Team member Assistance Programs Pet Insurance 40% off all merchandise, donut and coffee orders, and catering Friends and family discount Anniversary Program Generous PTO, Sick Time and Well-Being Time off Growth and development opportunities in a rapidly growing company About You 4+ years experience in a management capacity in hospitality and/or food & beverage Managed and developed 10+ team members per shift Experience in Food Safety + Planning; Food Safety Certification required or ability to obtain within first 90 days (ServSafe Manager’s Certification) Comfortable working in a fast-paced environment, directing teams and remaining calm under pressure P&L, COGS, Budgets, Financial Planning and Strategy, Labor/Scheduling, Training & Team Development Experience with off-site catering is a plus Hiring, training and scheduling a catering team to maximize sales opportunities and community connections Ability to coordinate multiple tasks (food, beverage, labor) while maintaining standards Excellent communication with a diverse staff Coachable, growth-minded, accountable, solution-oriented Self-starters with initiative and big-picture thinking Hospitality and guest service-oriented; passion for the guest experience Innovative and creative in increasing opportunities to impact business Ability to manage multiple projects and delegate with quality Proficient in Microsoft Office Personal characteristics: action-oriented, self-motivated, positive, humble, service-focused, flexible, fun-loving, ethical Belief in The Salty’s core values Ability to work weekends and holidays Your Responsibilities at The Salty
Leadership Responsibilities
– Maintain a positive attitude and professionalism; model desired behavior; balance guest service with team camaraderie Guest Interaction
– Know regular guests, assist guests positively, check in regularly, anticipate needs, address concerns with a positive attitude Attendance
– Maintain consistent attendance and punctuality; enforce attendance policies fairly Your People
– Develop a team through training, coaching, performance reviews, and cross-training to increase development and effectiveness Manage FOH and BOH management and team members; build a culture of positive interactions; empower the team to connect with guests Make an impact by inspiring the team, owning the business, and guiding guest service experiences Drive continuous performance improvement focusing on people, financials, and guest experience Address both team member errors and praise with constructive feedback Your Store
– Treat the store as your home; notice and address small details; ensure products are tasting right and teams are trained Catering
– Hire and train catering staff; schedule events and activations Problem Solving
– Address issues proactively; use creative thinking and good judgment Administrative Responsibilities
– Proactive scheduling of FOH/BOH, catering, delivery where applicable; manage labor budgets; ensure coverage and leadership on duty Ordering
– Inventory and store ordering, including wearables, packaging, and supplies; maintain pars and budgets Store
– Opening/closing, cash handling, alarm knowledge, deposits, and tip distribution Uniforms
– Ensure proper uniforms for all team members Repairs/Maintenance/Cleanliness
– Maintain shop as your home; address repairs promptly Guest issues
– Handle guest issues with the manager on duty; turn negatives into positives Store printed menus
– Download/print menus weekly; keep updated menus in store Catering & pre-orders
– Ensure catering orders are packed and delivered on time; train and schedule catering team Budget
– Review weekly COGS, labor, expenses; implement action plans for improvement Hiring/Onboarding
– Recruit, interview, hire, and onboard team members aligning with culture Training
– Properly train new team members; ensure ongoing training Performance / Accountability
– Conduct reviews, coach, document performance, enforce policies, recognize achievements Programs/Applications
– POS operations, accuracy, opening/closing checklists, and cross-platform responsiveness Other duties as assigned
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The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house. We don’t use artificial ingredients. We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. The Salty’s obsession with guest service drives a positive, consistent donut and experience for every guest. WORK ENVIRONMENT The Salty is a fast-paced, team-oriented operation both in the back and front of the house. Our management team leads by example, communicates openly, and collaborates with the rest of the team. There is no “I” at The Salty; every role contributes to making The Salty a benchmark in the F&B industry for experiential food and beverage. The Job
Responsibilities Store Managers oversee everything within the store walls, including FOH and BOH, salary and hourly. They balance being an advocate for their team while owning and driving business KPI’s (P&L results, guest sentiment, sales within the store, delivery and catering) and support operational practices, core values, and company culture. Direct reports include Guest Experience Team Members, Key Holders, and Assistant Store Manager; BOH reports indirectly to the Store Manager. The Store Manager ensures optimal production cadence, exceptional product quality, and cleanliness standards. The role requires accountability for duties and responsibilities, leadership, and ownership of outcomes. This position reports directly to the Regional Manager of the assigned store. What We Offer Schedule flexibility – Store Managers are scheduled to work 45-50 hours per week Competitive salary plus quarterly bonus 6 weeks Paid parental leave Health, dental and vision benefit plan options for full-time team members Matching Health Savings Account Matching 401(k) and Roth Retirement plans Company paid life insurance Team member Assistance Programs Pet Insurance 40% off all merchandise, donut and coffee orders, and catering Friends and family discount Anniversary Program Generous PTO, Sick Time and Well-Being Time off Growth and development opportunities in a rapidly growing company About You 4+ years experience in a management capacity in hospitality and/or food & beverage Managed and developed 10+ team members per shift Experience in Food Safety + Planning; Food Safety Certification required or ability to obtain within first 90 days (ServSafe Manager’s Certification) Comfortable working in a fast-paced environment, directing teams and remaining calm under pressure P&L, COGS, Budgets, Financial Planning and Strategy, Labor/Scheduling, Training & Team Development Experience with off-site catering is a plus Hiring, training and scheduling a catering team to maximize sales opportunities and community connections Ability to coordinate multiple tasks (food, beverage, labor) while maintaining standards Excellent communication with a diverse staff Coachable, growth-minded, accountable, solution-oriented Self-starters with initiative and big-picture thinking Hospitality and guest service-oriented; passion for the guest experience Innovative and creative in increasing opportunities to impact business Ability to manage multiple projects and delegate with quality Proficient in Microsoft Office Personal characteristics: action-oriented, self-motivated, positive, humble, service-focused, flexible, fun-loving, ethical Belief in The Salty’s core values Ability to work weekends and holidays Your Responsibilities at The Salty
Leadership Responsibilities
– Maintain a positive attitude and professionalism; model desired behavior; balance guest service with team camaraderie Guest Interaction
– Know regular guests, assist guests positively, check in regularly, anticipate needs, address concerns with a positive attitude Attendance
– Maintain consistent attendance and punctuality; enforce attendance policies fairly Your People
– Develop a team through training, coaching, performance reviews, and cross-training to increase development and effectiveness Manage FOH and BOH management and team members; build a culture of positive interactions; empower the team to connect with guests Make an impact by inspiring the team, owning the business, and guiding guest service experiences Drive continuous performance improvement focusing on people, financials, and guest experience Address both team member errors and praise with constructive feedback Your Store
– Treat the store as your home; notice and address small details; ensure products are tasting right and teams are trained Catering
– Hire and train catering staff; schedule events and activations Problem Solving
– Address issues proactively; use creative thinking and good judgment Administrative Responsibilities
– Proactive scheduling of FOH/BOH, catering, delivery where applicable; manage labor budgets; ensure coverage and leadership on duty Ordering
– Inventory and store ordering, including wearables, packaging, and supplies; maintain pars and budgets Store
– Opening/closing, cash handling, alarm knowledge, deposits, and tip distribution Uniforms
– Ensure proper uniforms for all team members Repairs/Maintenance/Cleanliness
– Maintain shop as your home; address repairs promptly Guest issues
– Handle guest issues with the manager on duty; turn negatives into positives Store printed menus
– Download/print menus weekly; keep updated menus in store Catering & pre-orders
– Ensure catering orders are packed and delivered on time; train and schedule catering team Budget
– Review weekly COGS, labor, expenses; implement action plans for improvement Hiring/Onboarding
– Recruit, interview, hire, and onboard team members aligning with culture Training
– Properly train new team members; ensure ongoing training Performance / Accountability
– Conduct reviews, coach, document performance, enforce policies, recognize achievements Programs/Applications
– POS operations, accuracy, opening/closing checklists, and cross-platform responsiveness Other duties as assigned
#J-18808-Ljbffr