Global Partners LP
Overview
The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance.
For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners’ integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years and look for passionate people to contribute to our company’s future.
Responsibilities
Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
Responsible for guest and associate satisfaction, exceeding brand standards and managing the store's profitability.
Select, develop, and effectively lead a highly engaged team.
Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests.
Staff the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store.
Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
Conduct all aspects of management training, oversee and monitor the training of all associates to ensure proficiency of skills and job safety is taught.
Create and sustain an inclusive store atmosphere by understanding the diversity of the store team and promoting a productive, engaged environment.
Value store associates through celebration and recognition.
Support development of associates and store management teams through appropriate talent management processes (e.g., performance management, development plans, career conversations, and development opportunities).
Provide direction and support for the team; monitor and assess individual work; provide feedback, coaching, development opportunities, performance appraisals, and corrective action when appropriate; participate in hiring decisions.
Ensure safety, service, and operational efficiency by adhering to policies and procedures; implement improvements and manage safety programs and compliance.
Report and document guest and associate incidents in the appropriate time frame; ensure compliance with laws and company policies and procedures.
Lead change initiatives; champion programs and educate associates on the reason for change; ensure programs are executed, integrated, and sustained.
Meet or exceed key performance metric targets; deliver budgeted merchandise gross profit by executing the merchandise plan; maintain awareness of store-level and organizational financial trends to help achieve profitability.
Monitor shift cash handling and inventory; assist investigations into shortages/overages and inventory variations within specified thresholds.
Manage financial plans by reviewing financial reports and taking appropriate action to achieve goals; ensure execution of all plans.
Analyze income statements and use reports to ensure store profitability; manage inventory to maximize sales, control costs and reduce waste; recognize trends; manage cash procedures including deposits and change orders.
Build relationships with community partners to connect the store with its community.
Other duties as assigned.
Qualifications
Must be available to work flexible hours that may include day, night, weekends and/or holidays.
Leadership experience in fast-paced retail, food service, or fuel environment preferred.
Experience selecting, training, and managing staff.
Experience with labor allocation, sales building, scheduling, and managing expenses.
Experience coaching and developing team members through proper leadership skills.
Ability to reach, bend, twist, stoop, kneel, crouch, climb ladders/stairs and lift to 25 lbs during a shift.
Must have reliable transportation and valid driver's license.
Applicants must be at least 18 years old.
1-2 years of supervisory experience.
Education
High School Diploma or Equivalent.
The salary for this position is expected to range between $53,000 and 55,000 per year. The final salary offered is determined based on factors like relevant skills and experience, and upon joining the Company will be reviewed periodically. The Company may change the published salary range based on company and market factors.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
*Disclaimer: In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to penalties.
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For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners’ integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years and look for passionate people to contribute to our company’s future.
Responsibilities
Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
Responsible for guest and associate satisfaction, exceeding brand standards and managing the store's profitability.
Select, develop, and effectively lead a highly engaged team.
Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests.
Staff the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store.
Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
Conduct all aspects of management training, oversee and monitor the training of all associates to ensure proficiency of skills and job safety is taught.
Create and sustain an inclusive store atmosphere by understanding the diversity of the store team and promoting a productive, engaged environment.
Value store associates through celebration and recognition.
Support development of associates and store management teams through appropriate talent management processes (e.g., performance management, development plans, career conversations, and development opportunities).
Provide direction and support for the team; monitor and assess individual work; provide feedback, coaching, development opportunities, performance appraisals, and corrective action when appropriate; participate in hiring decisions.
Ensure safety, service, and operational efficiency by adhering to policies and procedures; implement improvements and manage safety programs and compliance.
Report and document guest and associate incidents in the appropriate time frame; ensure compliance with laws and company policies and procedures.
Lead change initiatives; champion programs and educate associates on the reason for change; ensure programs are executed, integrated, and sustained.
Meet or exceed key performance metric targets; deliver budgeted merchandise gross profit by executing the merchandise plan; maintain awareness of store-level and organizational financial trends to help achieve profitability.
Monitor shift cash handling and inventory; assist investigations into shortages/overages and inventory variations within specified thresholds.
Manage financial plans by reviewing financial reports and taking appropriate action to achieve goals; ensure execution of all plans.
Analyze income statements and use reports to ensure store profitability; manage inventory to maximize sales, control costs and reduce waste; recognize trends; manage cash procedures including deposits and change orders.
Build relationships with community partners to connect the store with its community.
Other duties as assigned.
Qualifications
Must be available to work flexible hours that may include day, night, weekends and/or holidays.
Leadership experience in fast-paced retail, food service, or fuel environment preferred.
Experience selecting, training, and managing staff.
Experience with labor allocation, sales building, scheduling, and managing expenses.
Experience coaching and developing team members through proper leadership skills.
Ability to reach, bend, twist, stoop, kneel, crouch, climb ladders/stairs and lift to 25 lbs during a shift.
Must have reliable transportation and valid driver's license.
Applicants must be at least 18 years old.
1-2 years of supervisory experience.
Education
High School Diploma or Equivalent.
The salary for this position is expected to range between $53,000 and 55,000 per year. The final salary offered is determined based on factors like relevant skills and experience, and upon joining the Company will be reviewed periodically. The Company may change the published salary range based on company and market factors.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
*Disclaimer: In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to penalties.
#J-18808-Ljbffr