Kaiser Permanente
Systems Administrator VI, Health Systems - Epic MyChart, EpicCare Link
Kaiser Permanente, Pasadena, California, United States, 91122
Systems Administrator VI, Health Systems - Epic MyChart, EpicCare Link
Pay: Competitive Employment type: Full-Time Job Description
Configuration and support of our electronic medical record system and mentoring other members of the team. Tier 3 support for our medical record system, including incident support, ongoing maintenance, and investment projects. Our team supports KP HealthConnect, our electronic medical record, specifically the Web & Mobile products of MyChart, MyChart bedside, Welcome, Haiku/Canto/Rover, and Affiliate Link/EpicCare Link. In addition to the responsibilities listed below, this position is responsible for serving as a lead expert in configuring complex system builds, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high-quality care using the electronic health record. Essential Responsibilities:
Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Collaborates with technical and project team leaders to resolve complex system problems and application-specific issues, and provides consultation on the design and architecture of technology environments across the enterprise. Escalates unresolved or critical issues, risks, or problems to system engineers and management. Plans and performs complex system configuration by performing proactive and predictive analysis of environment configurations, and resolving system and network integration issues. Plans the maintenance, modification, and documentation of applications; recommending system or integration changes based on the cost/benefit of available solutions. Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. Leads hardware and software changes for multiple IT production environments by performing impact analyses of system changes. Recommends and executes complex performance tuning and optimization activities. Evaluates existing technical resources to determine coverage of the necessary skills and knowledge required to meet ongoing business demands. About the Company
Providing high-quality, affordable health care services and improving the health of our members and the communities we serve. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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Pay: Competitive Employment type: Full-Time Job Description
Configuration and support of our electronic medical record system and mentoring other members of the team. Tier 3 support for our medical record system, including incident support, ongoing maintenance, and investment projects. Our team supports KP HealthConnect, our electronic medical record, specifically the Web & Mobile products of MyChart, MyChart bedside, Welcome, Haiku/Canto/Rover, and Affiliate Link/EpicCare Link. In addition to the responsibilities listed below, this position is responsible for serving as a lead expert in configuring complex system builds, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high-quality care using the electronic health record. Essential Responsibilities:
Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Collaborates with technical and project team leaders to resolve complex system problems and application-specific issues, and provides consultation on the design and architecture of technology environments across the enterprise. Escalates unresolved or critical issues, risks, or problems to system engineers and management. Plans and performs complex system configuration by performing proactive and predictive analysis of environment configurations, and resolving system and network integration issues. Plans the maintenance, modification, and documentation of applications; recommending system or integration changes based on the cost/benefit of available solutions. Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. Leads hardware and software changes for multiple IT production environments by performing impact analyses of system changes. Recommends and executes complex performance tuning and optimization activities. Evaluates existing technical resources to determine coverage of the necessary skills and knowledge required to meet ongoing business demands. About the Company
Providing high-quality, affordable health care services and improving the health of our members and the communities we serve. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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